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The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency	The individual being assessed must provide evidence of specified essential knowledge as well as skillsIn addition this competency should be assessed in the context of the particular workplace client group The individual being assessed must provide evidence of specified essential knowledge as well as skills In addition, this competency should be assessed in the context of the particular workplace client group This unit of competence will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditionsSome theoretical knowledge may be assessed by formal testing eg suicide risk assessment This unit of competence will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions Some theoretical knowledge may be assessed by formal testing e.g. suicide risk assessment Assessment must include the normal range of workplace situations

Access and equity considerations	All workers in community services should be aware of access equity and human rights issues in relation to their own area of work All workers should develop their ability to work in a culturally diverse environment In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment	This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged Resources required for assessment of this unit include access to a workplace or simulated workplace where assessment may occur

Method of assessment	In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment the remainder should be assessed through realistic simulations projects previous relevant experience or oral questioning on What if scenarios Assessment of this unit of competence will usually include observation of processes and procedures oral andor written questioning on Essential knowledge and skills and consideration of required attitudes Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons

Related units	Depending on jurisdiction and job role assessment of this unit of competency may be required in conjunction with HLTFAB Apply first aidor HLTFA302B Apply first aid or HLTFAB Apply advanced first aid HLTFA402B Apply advanced first aid

Range Statement



The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Targeted services (i.e. specific to alcohol and/or other drugs use) may include:	Detoxification Inpatient counselling Outpatient counselling Self-help groups Proclaimed place, rehabilitation centres, residential Sobering up units Services which provide consumables e.g. syringes, thiamine, needle exchange, Drug substitution/replacement services e.g. methadone, bupranorphine, naltrexone Therapeutic communities

Other services include:	Accommodation Emergency services Mental health services Financial assistance Health professionals Counselling Employment support

Strategies to develop effective working relationships	Verbal communication styles Plan areas to be addressed, approaches to be taken and special considerations Planning to address contingencies Implementing appropriate cultural approaches

Relapse prevention strategies may include:	Identification of drug use 'triggers' and working with the client to develop responses to deal with triggers Referral to self help groups Stress management advice Ongoing positive support Monitoring of the client's progress Facilitating use of community resources Encouraging client to develop a support network Role play Discussion of strategies for stress management, money management, goal setting, prioritising, problem solving, decision-making, disengagement

Review refers to:	A short term formative analysis of client progress Reviewing strategies Standards against which a review can occur

Client exit (negotiation of with the client) will depend on the organisation policies and procedures and the individual clients needs and may include:	Negotiation of contract with client Providing information on what the client may expect when they leave Providing follow up Ending the client/worker relationship Ensuring personal safety of clients at risk of self-harm including availability of ongoing supports from appropriate agencies Access to harm reduction consumables e.g. Needles, syringes, and needle exchange programs

Client exit (organisation requirements) may include:	Client questionnaire Documentation including reason for exit and condition of client at exit Organisation's documentation on treatment/ assessment progress

Supporting a client to make contact with other services may include:	Making an appointment for the client Accompanying client to first appointment Organising for another appropriate person to accompany the client to an appointment Organising interpreter services for the client

Other services include:	Centrelink Accommodation Emergency services Mental health services

Follow up will depend on the organisation's policies and procedures and the client needs and may include:	Obtaining feedback and reports on outcomes of referrals from other agency in accordance with organisation policies and procedures including those referring to client confidentiality Checking protective support for suicide risk is available if required Making an appointment for follow up Contact with client at referral agency Liaison between alcohol and other drugs worker and other services

Outcomes may include:	Measurement of harm minimisation Changes made during intervention and changes sustained over time Those negotiated with the client as part of a management plan Referral and acceptance to another treatment program or half-way house Both positive and negative outcomes Linkage with appropriate services Client being moved from institution or service Client changes - behaviour, attitudinal

Review outcomes of client work against care planmay be:	Within the organisation In consultation with other agencies

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CHCAOD510A - Work effectively with clients with complex alcohol and/or other drugs issues

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Elements and Performance Criteria

Required Skills

Evidence Required

Range Statement