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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Elements define the essential outcomes
2. Identify potential unmet needs
   • Recognise signs that the person may have unmet needs
   • Determine information needed to inform full assessment of unmet needs
   • Establish ways of gathering information to confirm the scope and nature of the unmet needs
   • Identify other people who should be involved in the assessment process and facilitate their involvement
   • Collect information to support reporting, analysis and development of individualised plans for the person
3. Develop individualised strategies to meet the person’s needs
   • Contribute to the development of proactive support strategies that respect the dignity, rights and personal choices of the person
   • Incorporate approaches to address impaired social judgement and decision-making capacity where necessary and use a directive approach to setting limits and boundaries
   • Integrate individual active, reactive and crisis responses based on individual needs
   • Develop responses according to duty of care, ethical and legal requirements
   • Consult with colleagues and stakeholders as an integral part of the planning process
   • Document in formalised individualised plan
4. Monitor effectiveness of individualised plans
   • Monitor effectiveness of strategies in developing and maintaining positive and adaptive responses
   • Monitor effectiveness of strategies in reducing risk of harm to the person and others
   • Identify level of intrusion on the person’s dignity and self-esteem and report to the appropriate person
   • Review individualised plans and recommend modifications as required in consultation with appropriate staff and stakeholders
5. Complete reporting requirements
   • Prepare reports and other documentation according to organisation requirements
   • Maintain currency of documentation by making appropriate updates
6. Develop individualised strategies to meet the person’s needs
   • Contribute to the development of proactive support strategies that respect the dignity, rights and personal choices of the person
   • Incorporate approaches to address impaired social judgement and decision-making capacity where necessary and use a directive approach to setting limits and boundaries
   • Integrate individual active, reactive and crisis responses based on individual needs
   • Develop responses according to duty of care, ethical and legal requirements
   • Consult with colleagues and stakeholders as an integral part of the planning process
   • Document in formalised individualised plan