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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Elements define the essential outcomes
2. Determine personal support requirements
   • Review individualised plan and confirm required equipment, processes and aids
   • Identify requirements outside of scope of own role and seek support from relevant people
   • Consider the potential impact that provision of personal support may have on the person and confirm with supervisor
   • Consider specific cultural needs of the person
   • Consider specific physical and sensory needs of the person
3. Maximise participation
   • Discuss and confirm person’s own preferences for personal support in a positive way
   • Consider and confirm the person’s level of participation in meeting their personal support needs
   • Provide the person with information to assist them in meeting their own personal support needs
4. Provide personal support
   • Safely prepare for each task and adjust any equipment, aids and appliances
   • Take account of identified risks in the provision of personal support and technical support activities
   • Identify and respond to routine difficulties during support routines, and report more complex problems to supervisor
   • Identify changes in the person’s health or personal support requirements and report to supervisor
   • Work with the person and supervisor to identify required changes to processes and aids
   • Maintain confidentiality, privacy and dignity of the person
5. Complete reporting and documentation
   • Comply with the organisation’s reporting requirements, including reporting observations to supervisor
   • Complete and maintain documentation according to organisation policy and protocols
   • Store information according to organisation policy and protocols