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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Elements define the essential outcomes
2. Identify suspected abuse
   • Identify signs of suspected abuse
   • Review all available relevant information
   • Record concerns and actions taken according to organisation requirements
   • Comply with legal and organisation reporting requirements
3. Support people experiencing suspected abuse
   • Assess the actual and potential effects of suspected abuse of the person
   • Explore the person’s understanding and interpretation of the situation using awareness raising methods
   • Empower the person to seek clarification of relevant procedures, information and advice
   • Determine whether a course of action is required and if the person agrees to this
   • Obtain consent from the person or their legal representative, for any action to be taken on their behalf
   • Follow strategies, where appropriate, that have been developed to manage the perpetrator
   • Monitor and review action in accordance with organisation policy and procedures
4. Complete reporting requirements
   • Complete documentation according to legal requirements and organisation policy and procedures
   • Maintain and store documentation appropriately
5. Contribute to systems and procedures
   • Promote awareness of worker responsibilities to act on suspicion and disclosure of abuse
   • Monitor systems and procedures for their effectiveness in supporting vulnerable people
   • Identify and report problems with systems and procedures
   • Provide input to the process of improving systems and procedures