Elements and Performance Criteria
- Elements define the essential outcomes
- Include carers and family members as part of the support team
- Assess and acknowledge the role and importance of carers and family members for the person
- Work in a manner that recognises and supports carer’s relationship with, and knowledge about, the person with support needs
- Identify the knowledge and skills of the carer that complement the role of the worker
- Involve carers and families in the design and delivery of the person’s support services
- Assess and respond to changes in the care relationship
- Assess potential risks of change to the care relationship including any potential physical and psychological harm to carers and the person
- Support the person, carer and family to identify and use strategies that maximise positive aspects of change and transition
- Support carers, families and friends to maximise ongoing support and involvement in the life of the person
- Monitor and promote carer rights, health and well being
- Respect the confidentiality and privacy of the carer, as well as the person with support needs
- Identify and respond to the need for services required by the carer to support the care relationship with the person
- Identify and respond to issues that may impact on the physical and emotional health and well being of the carer
- Provide carers and families with information about carer support services