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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Define the issues of specific communities or groups
  2. Undertake relevant work in the context of specific communities or groups
  3. Evaluate work undertaken within specific communities

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Composition of specific community and group structures practices and values

Specific communication protocols and practices

Social political cultural historical issues that affect or are relevant to specific communities and groups

Relevant networks people stakeholders

Culture and diversity

Models of society

Critique of socialisation theory

Family power

Understanding of deviance

Identity theories

Specific knowledge areas may include aging youth women health housing environment multiculturalism family violence etc

Essential skills

It is critical that the candidate demonstrate the ability to

Demonstrate the capacity to work effectively with a specific group validated by community acceptance and the impact of work undertaken

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Demonstrate application of skills in



research including data collectionanalysis and recording and effective use of relevant information technology in line with work health and safety WHS guidelines

high level interpersonal relationship

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit may be assessed on the job using appropriate relevant materials and examples or through simulation

The candidate must be able to demonstrate competence in working with at least one group or community over a number of assessment situations and through a number of assessment tools including


reports from supervisors or other key people and

confirmation from key community leaders

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include access to a workplace or to an environment that accurately simulates the workplace

Method of assessment

In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment the remainder should be assessed through realistic simulations projects previous relevant experience or oral questioning on What if scenarios

Assessment of this unit of competence will usually include observation of processes and procedures oral andor written questioning on Essential knowledge and skills and consideration of required attitudes

Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Issues of specific communities may relate to:

Cultural and linguistic diversity

Risk of self-harm

Mental health




General health

Alcohol and other drugs abuse


Location e.g. urban, rural and remote


Family systems


Work may relate to:

Specific groups, issues or communities e.g. health issues of young people from particular cultural backgrounds and/or geographic areas

Research activities

Policy development



Project development and implementation

Project design and implementation

Context of work may include:

Social, political and economic issues impacting upon specific communities and groups

Models of community development

Legislative and statutory frameworks

Values and structures may include:

Cultural preference and mores of specific groups e.g. religious/spiritual observances


Family relationships