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Elements and Performance Criteria

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Community development theory principles and practices

The community profile

Funding sources and their policies and strategies for encouraging community input and participation

Relevant local state and federal strategieslegislation

Community processes and protocols

Conflict management

Media engagement

Meeting procedures

Governance issues

Representation lobbying and advocacy

Power and conflict management

Leadership in community

Data collection and analysis

Depending on the work role or services provided specific knowledge of particular groups or issues may be required including

alcohol and other drugs AOD

cultural and linguistic diversity

risk of selfharm

community education

Aboriginal and Torres Strait Islander people

families and children

Essential skills

It is critical that the candidate demonstrate the ability to

Demonstrate capacity to identify individual concerns and translate them into public issues by facilitating individual awareness of issues which may be common to the group and to assist establishment of access to group processes

Develop and maintain public processes to address common issues

Work with key people or stakeholders in the community

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Motivate enthuse and activate

Demonstrate application of skills in

research including data collectionanalysis and recording and effective use of relevant information technology in line with work health and safety WHS guidelines

projectprogram evaluation

negotiation liaison networking

group facilitation

applying WHS requirements in the work role

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit will be assessed in the workplace or in a simulated workplace under the normal range of workplace conditions

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include access to appropriate structures people or organisations for assessment purposes

Method of assessment

In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment the remainder should be assessed through realistic simulations projects previous relevant experience or oral questioning on What if scenarios

Assessment of this unit of competence will usually include observation of processes and procedures oral andor written questioning on Essential knowledge and skills and consideration of required attitudes

Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons

Range Statement



The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Referrals may be:	Both inside and outside the organisation To other workers, service providers or organisations To specialist services

Issues and needs may include:	Employment Housing Financial support Access to education and training Health Child care Community issues such as domestic violence, aged care, disability services, etc

Operational arrangements include:	Legal framework for operation Funding arrangements Models for operation Decision-making arrangements Baby sitting Vouchers Location Advertising/promotion

Opportunities to facilitate community participation include:	Activities at service delivery, program, operative and management levels Formal and informal systems Promotion Support meeting Focus groups on relevant issues Community meetings

Key people may include:	Advocacy groups Policy and decision-makers in the specific community Individuals, groups or communities most likely to be affected by strategies or action plans Community leaders People with formal and informal representative roles Community elders Council members Elected representatives (politicians)

Group processes and models include:	Community action

Community development outcomes may include:	New or improved service delivery Community projects Community planning Consultative and planning committees Enhanced social capital Enhanced community skills Enhanced community capacity Community facilities Policy changes Other relevant needs identified by the community or the group

Support includes:	Media Meeting procedures Representation, lobbying and advocacy Power and conflict management Motivate, enthuse and activate Leadership in community Networking Data collection and analysis Gaining resources

Strategies may include:	Establishment of advocacy groups Promotion activities Lobbying Developing alliances Collaboration and cooperation Community awareness raising Submissions to social planning Political action and campaigns Participatory/collaborative research and development Other strategies as appropriate

Resources may include:	Skills/administrative support Physical, transport, venues, material, equipment Provision of training Financial Equipment Staff skills and time Provision of facilities Educational materials Funding Personnel