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Elements and Performance Criteria

  1. Establish the need, purpose and philosophy for the organisation
  2. Review and develop organisation structures
  3. Meet legal requirements to establish or develop the organisation
  4. Market and promote the organisation changes

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Consultation and research methodologies

Community development principles

Organisation design and management principles

Community services and health networks and stakeholders

Funding sources

Principles of project management

Depending on the work role or services provided specific knowledge of particular groups or issues may be required including alcohol and other drugs

cultural and linguistic diversity

risk of selfharm

women

men

community education

Aboriginal and Torres Strait Islander people

mental health

Essential skills

It is critical that the candidate demonstrate the ability to

Demonstrate effective collaboration with communities and key stakeholders to achieve an agreed outcome

Establish and develop community organisations based on identified community needs community development methodologies and in accordance with current accepted best practice

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Apply complex communication skills including submission writing

Demonstrate application of skills in

research and analysis

negotiation

strategic organisation planning

publicity marketing public relations and promotion

networking

financial analysis and management

program review and planning

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit should be assessed in the workplace or in a simulated workplace under the normal range of workplace conditions

Consistency in performance should be based on requirements for the establishment and development of community organisations in specific circumstances

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include access to an appropriate workplace or community or to an appropriately simulated environment

Method of assessment

In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment the remainder should be assessed through realistic simulations projects previous relevant experience or oral questioning on What if scenarios

Assessment of this unit of competence will usually include observation of processes and procedures oral andor written questioning on Essential knowledge and skills and consideration of required attitudes

Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Stakeholders may include:

Individuals

Families and care givers

Members of the local community (including residents, businesses, workers, representatives such as councillors or politicians)

Community groups (including services, interest groups, cultural groups, churches, clubs and associations)

Government at local, state and national levels in both parliamentary, representative and bureaucratic officer levels

Government departments, agencies and service (including human services public utilities, police)

Political parties

Other community services including workers, management and networks of services)

Unions

Employers and employer groups

Relevant peak bodies and networks

Education and training providers

Experts on the subject, issue, situation or service

Organisations may include:

Specific organisations, services or programs

Government or non government organisations

Units or branches within larger organisations

Community services/organisations which provide services to young people as one of their target groups

Resources may include:

Funding

Paid/unpaid workers

Specialists

Referral networks

Venues, facilities, equipment

Submissions seeking resources may be:

Direct negotiation with sources

Written

Competitive tenders

Expressions of interest

Funding sources may include:

Government (local, state and federal)

Philanthropic agencies

Private business and sponsorship

Bequests, donations and other private grants

Money raised by fundraising events

Sale of resources

Fees for services

Activities, programs, projects and strategies are implemented within requirements and guidelines established by:

Legislation relating to occupational health and safety, access and equity, equal opportunities, industrial relations, corporate affairs and incorporation

Organisation constitution, policies, guidelines and procedures

Contracts

Relevant legislation

Duty of care, codes of professional conduct/ethics

Communication media for promotion purposes may include:

Informal word of mouth networking

Public presentations

Conferences, forums and seminars

Letters

Fliers, brochures and other written advertisements

Reports and discussion papers

Posters and other artwork

Audio visual advertisements/presentations/interviews

Performing arts pieces

Media interviews, press release