This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include

Broad understanding of principles and practices of career development as outlined in the Australian Blueprint for Career Development ABCD

Broad understanding of key characteristics of stages of human development across the lifespan in relation to approaching life learning and work effectively in selfdirected ways

Key stages in career development

Relevant accurate career development resources and information

Strategies for managing and developing resilience to change

Broad understanding of the history of career development practice and implications for current approach and practices

Awareness of sociological aspects of career development practice including impact of globalisation

Key principles of career development including

Focus on the journey

Access your allies

Lifelong learning

Change is constant

Chase your dream

Know yourself

Broad understanding of learning adult learning and models of adult learning

Culturally appropriate communication techniques

Essential skills

It is critical that the candidate demonstrate the ability to

Apply career development principles and practices in providing employment and career development services to individuals and groups of clients

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Assist and support clients to

actively engage in own learning

participate in planning their own development

identify a range of personal family social and environmental factors impacting on their career development

understand and accept the need for developing resilience in the face of constant change

develop action plans to manage change

identify existing career competencies eg as per ABCD and areas for development

Facilitate client learning from a range of learning opportunities

Promote active learning

Identify specific characteristics relating to clients current stage of life personal and professional development and career status

Work cooperatively with colleagues employers individuals and the community

Obtain feedback on and evaluation of services provided

Maintain confidentiality

Evaluate and improve practice and accountability

Apply communication skills that take into account the culture background and abilities of clients while demonstrating a knowledge of communication techniques including

listening and questioning techniques

verbal and nonverbal communication skills

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The person being assessed must provide evidence of Essential Knowledge as well as Essential Skills specified in this unit

This unit is most appropriately assessed in the workplace or a simulated workplace environment under the normal range of work conditions

Assessment should be conducted on more than one occasion to cover a variety of circumstances to establish consistency

Holistic assessment of this unit of competency is encouraged to ensure application of these skills in conjunction with specific work functions However the unit may be delivered and assessed independently

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include access to

an appropriate workplace or simulation that realistically reflects the work environment

Method of assessment

In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment the remainder should be assessed through realistic simulations projects previous relevant experience or oral questioning on What if scenarios

Assessment of this unit of competence will usually include observation of processes and procedures oral andor written questioning on Essential knowledge and skills and consideration of required attitudes

Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons

Related units

This unit is recommended to be assessed in conjunction with other units related to provision of services such as

CHCCDPB Assist clients to plan and access career pathways

CHCCDP402B Assist clients to plan and access career pathways

CHCCDPB Analyse and apply education and training information

CHCCDP403B Analyse and apply education and training information

CHCCARB Conduct career guidance interview

CHCCAR501B Conduct career guidance interview

CHCESA Collect analyse and apply labour market information

CHCES411A Collect, analyse and apply labour market information

Life stage may include:

Stages in career development may include:

Strategies for managing and developing resilience to change may include:

Employment and career development services may include:

Clients may include:

Learning may include:

Support may include: