Elements and Performance Criteria
- Maximise personal effectiveness
- Participate in personal and professional development activities to ensure own attitudes and values are identified
- Demonstrate an understanding of the impact of own values and attitudes on client service delivery
- Participate in appropriate skills development activities
- Develop and implement strategies which enable delivery of a service to clients that ensures attitudes and values are not imposed on clients
- Demonstrate acceptance of human rights and responsibilities in line with own work role
- Employ appropriate techniques with clients
- Ensure all interactions with clients demonstrate respect and dignity for their rights
- Employ a range of non-verbal and verbal techniques to ensure own attitudes and values are not communicated to or imposed on clients and clients feel their attitudes and values are respected
- Provide referrals in situations where own personal and professional abilities do not match client needs
- Apply an appropriate model of sexuality development in assessing clients needs
- Provide information about relevant legal issues in appropriate situations
- Operate in accordance with legal obligations to ensure compliance with duty of care obligations
- Develop and implement strategies which facilitate clients to express their own attitudes and values
- Provide information about sexual and reproductive health
- Undertake planning to ensure client needs will be met by the information to be provided
- Provide sexuality information in a non-judgemental way
- Ensure clients are provided with appropriate information which is age and culturally appropriate
- Routinely evaluate the effectiveness of the information offered and review approach and activities accordingly
- Provide appropriate and relevant resources and materials to maximise effectiveness of information and ensure clients are provided with accurate information to enable them to maintain their sexual health