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Elements and Performance Criteria
Performance Evidence
Knowledge Evidence
The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:
legal and ethical considerations for the conduct of funeral and memorial ceremonies, and how these apply in individual practicecodes of practice, including professional funeral services industry parameters and protocols in dealing with the bereaved and the deceasedduty of care privacy, confidentiality and disclosurerecords management work role boundaries – responsibilities and limitationsfuneral celebrant role in the ceremony and civil celebrant role in providing an inclusive ceremonyroles and responsibilities of funeral services personnel and external contractors and agencies and working within thesepotential differences between the celebrant’s role in funerals and memorial serviceshistory, current practices and changing attitudes to dying and death care in Australiaphysiology of dying and death – basic processes and time frames the process of how a person is treated from the point of death until burial or care/dispersal of their remains/ashes, if the body is cremated, and relationship with the celebrant’s involvement social, religious and cultural differences and traditions that impact on funeral and memorial ceremonies, includingburial and intermentdisposal of human remainstraditions related to loss and griefhistorical, current and emerging options that families have forpreparing for and dealing with deathplace and timing of the ceremony disposal of the body challenges in working with bereaved families and friends and defence mechanisms of the bereaved, differing perceptions and experiences of the deceased, dealing with unfinished business, offering support and hope whilst honouring the loss and grief of the bereaved, for both close family, friends and othersdifferent structures and features of funeral and memorial ceremonies, includingburialintermentcremationentombmentplacing or scattering of ashescommittal styletypes of practical considerations for funeral ceremonies, includingpotential time restrictions and optionsvenue constraints and optionsrequirements for communication with funeral services personnelresources used when conducting funeral/memorial ceremonies to bring consciousness to the sense of loss and thankfulness for the life livedpoetry and prose (secular and religious)the placing of special personal effects with the deceasedphotographsuse of musicaudiovisualchoice and placement of flowersuse of lightingplacement of candlesinclusion of other speakers or readersceremony programs ways to use the ceremony to celebrate and honour the life of the deceasedpublic speaking and presentation techniques, and how these may be used and adapted for funeral and memorial services role and importance of evaluation, including:how to incorporate evaluation into practicetechniques for obtaining feedback from clientstechniques and process for self-evaluationimportance of self-care, and self-care strategies.