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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Reports and other information may include: | Child/young person/family recordsHealth recordsOther agency recordsAgency files and records |
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Effective communication includes: | |
Exercising effective communication skills, including: | Identifying and evaluating what is occurring within an interaction in a non-judgemental wayMaking decisions about appropriate words, behaviour, posture based on the age and developmental stage of the child or young person.Using active listeningUsing clarifying, summarising questionsUsing open, non-leading questionsPutting together a response that is culturally appropriateExpressing an individual perspectiveExpressing own philosophy, ideology and background and exploring the impact of this on the communicationExploring and unpacking problemsReflective listeningProviding sufficient time to enable stories to be toldProviding summarising and reflective response in conflict situations |
Non-verbal communication including: | GesturesPostureFacial expressionUse of spaceEye contact |
Child-centred dialogue, including: | Appropriate use of language considering the age and developmental stage of the child/young personSurroundings appropriate for a childChild-directed communication |
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Questioning techniques may include: | SummarisingRe-phasingParaphrasingOpen and closed questionsNon-leading questioningCognitive interviewingFree narrative |
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Observe refers to observation which include: | BehavioursInteraction with othersPhysical appearancesEmotional appearancesRepresentations thorough stories and art |
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Established procedures include those related to: | Mandatory reporting processesSeeking medical assessmentsSeeking evidence statementsSeeking accounts of incidents including dates, times, frequency of behaviour Conducting interviewsSeeking first hand observation and statements Taking and recording details of notifiersLimits of statutory agency power and delegationsRole and rights of notifiersWays of identifying level of risk and determining appropriate prioritiesRecording information Privacy an confidentiality |
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Proof of evidence may result from: | ObservationInterviewsResearch/articlesCase recordsMedical reportsReports from other specialist workersPhotographs |
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Recording techniques include: | WrittenVerbalUse of multi mediaCompletion of appropriate forms and documentation |
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Procedures for conducting interviews are defined by: | Legal obligationCultural considerationsNatural justiceThe agency/organisationThe age and development of the child or young person |
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Specialist assessments include | Forensic Medical Criminal PsychosocialDevelopmental |
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Responsibilities of workers may be outlined in the following regulations and guidelines: | Statements of regulatory bodiesProfessional registration requirementsLegal precedentsService standardsMission statements, policies and philosophies of an organisation |