This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include

Awareness of overall direction of case plan

Family structure and dynamics communication and decisionmaking

Range of services available

Awareness of statutory requirements

Indicators of abuse and intervention strategies

Essential skills

It is critical that the candidate demonstrate the ability to

Observe and collect feedback about behaviour actions and progress

Identify limits of role and taking actions to contact appropriate people

Present information and feedback within informal and formal settingsThis may include oral communication skills and written communication skills and will depend on the format required by the organisation for presenting feedback to supervisors

Present information and feedback within informal and formal settings
This may include oral communication skills and written communication skills, and will depend on the format required by the organisation for presenting feedback to supervisors

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Assess progress on goals and activities

Demonstrate application of skills in

objective observation of behaviour

stress management

behaviour management

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit of competence will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions

Assessment should include a range of case management plans to reflect the normal range of workplace activities

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include access to

an appropriate workplace where assessment can take place or simulation of realistic workplace setting for assessment

Method of assessment

Assessment may include observation questioning and evidence gathered from the workplace or simulated environment including written case studies

The contexts for monitoring activities within case plan include:

Needs are identified within requirements established by:

Needs are identified for the purpose of:

Feedback mechanisms include: