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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Different models of work in the sector may include: | DevelopmentalService deliveryClient-centredParticipatoryCommunity developmentCommunity educationCase managementWorking with families |
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Values and philosophies underpinning work in the sector may include: | A holistic and client-centred approach (i.e. promotion of health and well being; early identification of problems; delivery of appropriate services; commitment to meeting the needs and upholding the rights of clients; commitment to empowering the client and ethical behaviour) |
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Commitment to access and equity principles must be demonstrated by: | A non-discriminatory approach to all people using the service, their family and friends, the general public and co-workers |
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Applicable legislation, codes and national standards may relate to: | Relevant Commonwealth/state/territory legislation which affect organisation operation:WHSequal employment opportunityindustrial relationsanti-discrimination and diversityAustralian standards, quality assurance and certification requirementsRelevant industry codes of practice Award and enterprise agreements |
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Industry procedures may involve legislation relating to: | Duty of careEmergency and evacuation proceduresPrivacyWorkplace practicesHuman and civil rights |
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Rights and responsibilities of employee may relate to: | Obeying lawful ordersConfidentiality and privacy rightsSafety and care with respect to WHS requirementsKnowing the terms and conditions of own employmentProtection from discrimination and sexual harassment |
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Rights and responsibilities of employer may relate to: | The right to dismiss you if you (see the Commonwealth Workplace Relations Act 1996):commit a criminal offenceare negligent, careless or cause an accidentcommit acts of disloyalty, such as revealing confidential informationResponsibility for providing a safe environment free from discrimination and sexual harassment (see relevant state/territory and Commonwealth anti-discrimination legislation) |
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Appropriate persons may include: | SupervisorsColleaguesTrainerAssessor |
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Opportunities for additional skills may include: | Coaching, mentoring and/or supervisionFormal/informal learning programsInternal/external training provisionWork experience/exchange opportunitiesPersonal studyCareer planning/developmentWorkplace skills assessmentQuality assurance assessments and recommendationsRecognition of prior learning assessmentRecognition of current competency assessment |
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Non-discriminatory attitudes may include: | All contacts with other staff, clients or managementVerbal or non-verbal communication |
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Work and personal priorities relate to a work/life balance and may include work and other commitments including: | School/homework Home/family/parties/friends Other jobs Culture Disability |
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Appropriate dress and behaviour may include: | Personal dress, presentation and hygiene Demeanour in the workplace and attitude displayed to customers and other team members And may vary according to:Organisation requirements Type of work Degree of client/customer contact |
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Additional skills may be acquired by: | On-the-job coaching or mentoring Presentations/demonstrations Formal course participation Work experience |
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The organisation goals and objectives may be: | Stated or implied by the way the organisation conducts its business including:Organisation values and behaviours Flexibility, responsiveness and financial performance Work procedures and/or procedures manuals People management and interpersonal communication Business planning, marketing and customer service |
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Behaviour which contributes to a safe work environment may include: | Discussing and negotiating problems and tasks with other team members Sharing knowledge and skills Identifying and reporting any risks or hazards Using business equipment according to instructions |