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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Loss may include: | Primary lossesSecondary losses:losses of the internal world, such as loss of cognitive or sensory capacity interaction losseslosses of the external world, such as material or personal lossesCumulative losses |
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Features of grief may include: | SadnessLongingSomatic complaintsIntegration |
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Expressions of grief may include: | Anger Anxiety Change in worldview Chronic sorrowConfusion Depression Despair Drop in self-esteem Fear of going mad Feeling unable to cope Guilt and remorse Helplessness Hopelessness Loneliness Questioning of values and beliefs Relief Shock and disbeliefSuicidal ideation |
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Social, cultural, ethnic and spiritual differences in loss, grief and bereavement may include: | Reactions to lossIndividual expressions of grief and bereavementCultural expressions of grief and bereavementSpiritual and religious beliefs relating to loss, grief and bereavementCoping strategies |
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The context and circumstances prior to loss may include: | Socioeconomic circumstancesPresence of mental illness in the deceasedAge of deceasedFamily relationships |
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Integration of loss may include: | Dual processMeaning reconstructionContinuing bondsDisenfranchised griefGrieving styles |
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Interact with individuals with empathy, sensitivity, professionalism and courtesy may include: | Empathic listeningIdentifying and affirming the grieving person's strengths and opportunitiesHelping manage overwhelming feelings to facilitate copingUsing questions and concreteness to focus on identifying immediate needs and concernsFacilitating informed choices by the grieving personUnconditional positive regard for the grieving personNon-judgemental approachGenuineness of response |
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Appropriate verbal and non-verbal approaches may include: | Verbal approaches that support empathy, sensitivity, professionalism and courtesyFacial expressions, gestures, eye contact and personal space that support empathy, sensitivity, professionalism and courtesy |
Empathic listening skills may include: | Appropriate brief encouragers which help the grieving person relate their story and concerns Reflection of feelings /thoughts, behaviours and experience (content) Hearing the grieving person's concernsParaphrasing (reflection of content)Using open and closed questions to expand or clarify understandingUnderstanding the grieving person's contextRecognising when higher levels of care may be indicatedBalancing the frequency of questionsSummarising and closureApplication of listening skills within culturally-appropriate boundaries |
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Difficulty in coping with grief and trauma may include: | Symptoms of separation distressSymptoms of traumatic distress/stressComplex grievingSuicidal ideation |
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Grief and bereavement support strategies and grief and bereavement care services may include: | Aboriginal health servicesCoronial servicesEmergency servicesEmpathic listeningGeneral practitionersGroup grief counsellingHealth servicesIndividual grief counsellingPalliative care services and teamsPractical supportPsychological servicesSpiritual and faith care servicesSupport groupTelephone counselling services |
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Referral procedures may include: | Referral informationReferral databasesReferral protocols |
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Grief and bereavement care information resources may include: | Internet resourcesFact sheetsInformation packs |
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Risks associated with grief and bereavement support may include: | Compassion fatigueVicarious traumatisationBurnoutLack of adequate supervisionLack of access to external expertise |
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Strategies to minimise risks associated with grief and bereavement support may include: | Self careSupervisionDebriefingBack up supportExternal networks and expertise |
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The need to access to appropriate supervision and/or debriefing may include: | Duty of care to clientsSelf care |
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