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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Conduct complex assessment
  2. Design and apply appropriate strategies and program/s
  3. Monitor and evaluate the plan

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

A broad range of health implications associated with complex needs

A range of disabilities with complex characteristics including

ABI

autism

cerebral palsy

PraderWilli syndrome

sensory loss

Appropriate and inappropriate social behaviour

Assessment practices and models

Complex communication skills

Duty of care

Ethical practices

Harm minimisation strategies

Human development issues

Human relationships and sexuality

Monitoring and review practices

Offending behaviours

Referral practices and protocols

Risk management strategies

Specialist services that support people with complex needs

Specific sexuality issues that may be confronted

The community services systems including government and nongovernment services

The legal system relating to offending behaviours

The life cycle and transition stages

The psychosocial impact of a range of complex needs

Work health and safety WHS policies and practices

Working with diversity

Essential skills

It is critical that the candidate demonstrate the ability to

Demonstrate highlevel judgement and autonomy to be able to

apply a range of intervention strategies

apply relevant monitoring and review techniques

ensure the safety of the individual self and the community

identify risks and apply risk management strategies

make whole of life assessments

provide opportunities for the person with complex needs to achieve individual needs and personal goals

select and apply assessment tools appropriately

work with people with complex andor multiple issues

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Apply complex theoretical models of behaviour management

Apply understanding of the impact on clients of frustration with the service

Apply understanding of the impact on emotional responses of specific disabilities such as ABI autism lack of sight PraderWilli and cerebral palsy

Apply understanding of the impact on physical capacity of specific disabilities

Manage the application and administration of assessment tools

Protect themselves the person and the community as needed

Work under guidance of a health professional and in liaison with other health professionals

Work with clients on a range of complex and interrelating issues including sexuality human development grief and loss aging depression and threat of harm to self or others

Work with offenders

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit of competency will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions

Assessment may be conducted over one or more occasions and should include both the development and promotion of best practice

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally and linguistically diverse CALD environments

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be delivered and assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resource requirements for assessment include access to a workplace or similar environment over a number of occasions

Method of assessment

Assessment may include observation questioning and evidence gathered from the workplace setting eg from workplacebased project or evidence portfolio


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Complex issues may include:

ABI

Autism

Sensory loss

Prader-Willi syndrome

Attention deficit disorder (ADD)/attention deficit hyperactivity disorder (ADHD)

Behaviours of concern

Communication needs

Complex medical needs

Dual/multiple disabilities

Intellectual, physical and/or neurological disability

Language and diversity

Offending behaviours

Social/economic disadvantage

People with complex issues may include:

Adolescents

Adults

Children

People with a physical/sensory/ intellectual/psychiatric disabilities

Persons under court/protective/statutory orders

Appropriate assessment tools may include:

Genograms

Psychosocial assessments

Risk frameworks – self and others

Specialised assessment tools

Taking a case history

Risk management approach may include:

Duty of care requirements

Established risk management frameworks/models

Harm minimisation strategies

Organisation risk assessment protocols and guidelines

WHS regulations, policies and procedures

Health implications for clients may include:

Access to appropriate health care

Alcohol and/or other drugs (AOD) use

Inability to manage own health and wellbeing

Inactivity

Neurological

Nutrition

Physiological

Self-injurious behaviours

Sexual health and lifestyle issues

Educational and developmental needs may include:

Aetiology

Early intervention

Opportunity and support to access appropriate education opportunities at:

pre-primary

primary

secondary

post-secondary levels

support at different life stages

Additional communication support may include:

Augmented communication aids i.e. electronic devices

Communication aids (i.e. picture books and TTY)

Culturally specific resources

Family support

Interpreting services

Speech pathology services

Emotional, social and other needs may include:

Equal employment opportunity (EEO), discrimination and privacy issues

Family support

Grief and loss

Isolation, rural and geographical issues

Sexuality issues

Socioeconomic issues

System support

Vulnerability

Significant others may include:

Carers

Family

Friends

Other professional support persons

Partners

Intervention and support strategy may include:

Allied health plans/support

Development of individual program/support plans

General service plans

Justice plans

Support services may include:

Externally monitored

Family and significant others

Government and non government

Individualised/tailored strategies

Private practice

Range of pre-determined supporting organisations and services

Self-managed

Sources of information may include:

AOD services

Child protection services

Community service networks

Family and significant others

Health support services

Juvenile justice services

Mental health services

The person with complex needs

Maintain relevant data and keep accurate records may refer to:

Files and file notes

Organisation records

Reports formal and informal

Statutory orders

Consultation may include:

Family members and significant others

Formal and informal meetings

Networks

Professional support workers

The person with complex needs

Review processes may include:

Case management meetings

Organisation review processes

Reports (verbal, written, formal and informal)