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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Elements define the essential outcomes
2. Establish confidence and rapport with children
   • Use interpersonal skills to establish rapport and develop a trusting relationship with the child/young person
   • Encourage children and young people to communicate their feelings, experiences and fear
   • Show sensitivity to cultural, family, individual differences and any specific needs
   • Conduct interactions with children/young people in a welcoming environment and atmosphere that could be considered safe by children/young people
   • Make children and/or young people aware of their rights, service and support options
   • Apply organisation standards and procedures and comply with legislative and statutory requirements
3. Explore issues and develop plans
   • Use interpersonal skills to ensure the needs of children/young people are accurately identified
   • Analyse and immediately respond to any indications of risk or threats to safety according to organisation standards and procedures and legislative and statutory requirements
   • Identify own limitations in assessing and addressing the child/young person’s needs and, where appropriate, seek assistance from appropriate persons
   • Ensure all relevant information is collected and assessed for complexity, urgency and safety, to identify priorities for service delivery
   • Develop and document support plans with each child/young person that take into account their needs or wishes, and, where appropriate, the wishes of their care-giver
4. Provide support, advocacy and information
   • Use strategies that account for children’s age, developmental level and their physical and emotional safety
   • Provide services and referrals to support key relationships for the child/young person
   • Put in place mechanisms that support appropriate parenting
   • Provide support services and information to the family according to individual needs
   • Provide short term follow up to the child/young person to help maintain their safety and to address any further needs
   • Advocate, where appropriate, for the child/young person’s needs and rights to safety in interactions with the care-giver
   • Complete record-keeping and reporting in accordance with organisation standards and procedures and legislative and statutory requirements

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

provided support to at least 3 children affected by domestic and family violence according to legal and ethical requirements using a process of:

establishing a relationship with the child

exploring issues and concerns

developing a support plan

providing ongoing support and information

identified and responded appropriately to 3 different situations where there are immediate safety concerns

used age-appropriate interpersonal and communication skills when interacting with children, including:

questioning

active listening

rapport building

storytelling

used age-appropriate resources and techniques, including:

information resources

physical resources

activities.

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Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations (national and state/territory) for working with children affected by domestic and family violence, and how these are applied in organisations and individual practice:

codes of conduct

duty of care

human rights

mandatory reporting

privacy, confidentiality and disclosure

records management

rights and responsibilities of:

workers and employers

individuals, families, the community and society to minimise or prevent domestic violence

specific legislation that applies, including:

child protection

work role boundaries – responsibilities and limitations

work health and safety

potential effects of witnessing/experiencing domestic violence on children and young people including the effects on their overall development

age and developmentally appropriate resources and strategies

development and language levels of children at different stages/ages

the links between domestic violence and other forms of child abuse such as sexual abuse, physical abuse, psychological abuse and neglect

services available for children/young people and their families

organisation procedures, practices and standards for:

client assessment

allocation of services

case management

interviewing

use of resources

programmed intervention

referral

factors related to domestic violence victimisation that impact upon the care-giver’s ability to parent effectively

groups represented within the local community (cultural, religious, language, sexual identity, age and disability) and an understanding of the issues that arise when working with those groups

referral sources and associated protocols

own values and attitudes and their potential impact on clients.

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