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Elements and Performance Criteria
Performance Evidence
Knowledge Evidence
The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:
legal and ethical considerations (national and state/territory) for workers interacting with clients affected by domestic and family violence in non-English speaking background context, and how these are applied in organisations and individual practice:codes of conduct discriminationduty of care human rights mandatory reporting privacy, confidentiality and disclosurerecords management rights and responsibilities of:workers and employers individuals, families, the community and society to minimise or prevent domestic violencework role boundaries – responsibilities and limitationswork health and safetydomestic violence and its context, including:social, historical, political and economic context of domestic violence, including types and nature of domestic violence, power and gender issues, child abuse and associated criminal issuesprevalence of myths, unhelpful beliefs, attitudes and practices in the broader society regarding domestic violence and their effects on individuals’ rights to safety and autonomyimpacts of cultural, sub-cultural, social, religious, gender, age, language issues on attitudes towards domestic and family violence social, historic, spiritual and environmental factors which have an impact on the lives of the community and which are reflected in community relationships and practiceskey people and groups within the community and relevant protocols and restrictions for consultation and decision-makingcommunity development principles and strategies and their applicationways to gain community acceptancecultural and language groups represented within the local/regional community, and a respect of their values, beliefs and traditionshow to communicate with the community (adaptation of language, verbal and non-verbal, local language) domestic and family violence indicators and procedures for undertaking assessment of client needsorganisation procedures, practices and standards for:client assessmentallocation of servicescase managementinterviewinguse of resourcesprogrammed intervention referralcommunity involvementstructural barriers and their impact – institutional racism and their and their effects on people from non-English speaking backgrounds accessing servicesown values and attitudes and their potential impact on clientshow to communicate with the community (adaptation of language and dialects, verbal and non-verbal, spoken languages, use of interpreters)domestic violence and community services and ethno-specific services available and more generalist non-English speaking background services within the local/regional area.