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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Elements define the essential outcomes
2. Analyse the impact of domestic and family violence on family work
   • Research and maintain knowledge of the dynamics of domestic and family violence
   • Assess and respond to the safety concerns of family members subject to violence
   • Recognise and respond to the impact of violent, controlling, intimidating and belittling behaviour on family members
   • Identify and respond to the behaviours and tactics of family members who use violence
   • Identify and respond to the impact of family domestic work on family workers
3. Work within the legal context of domestic and family violence
   • Recognise and analyse the legal frameworks that relate to domestic and family violence
   • Ensure familiarity of self and colleagues with relevant legal responses and programs
   • Work collaboratively and share information with other agencies and individuals to achieve better outcomes
   • Share information about the law and relevant programs in relation to domestic and family violence with clients
4. Implement organisation procedures that support family members to cease violent, controlling, intimidating and belittling behaviour
   • Establish a climate in the organisation so that interactions with family members who use violence are characterised by respect, honesty and concern for safety of others
   • Identify, evaluate and use accountability frameworks and practices that are relevant to specific clients
   • Establish referral practices and make collaboration an integral part of practice
   • Make information available about the impact of violence on partners, family members and children
5. Implement organisation procedures to promote safety for family members who are subjected to violence
   • Make information available about incidence and prevalence of domestic and family violence
   • Make information available about the personal impact of domestic and family violence on individuals
   • Make information available about the impact of violence on children
   • Make processes available for the creation of safety plans
   • Build networks with relevant service providers
   • Establish a climate in the organisation for appropriate disclosure
6. Align service interventions to specific clients
   • Analyse and use relevant family work models that are suitable for domestic and family violence.
   • Analyse gender and power relations in family work models and their relationship to domestic and family violence
   • Select and use appropriate family work models for different client experiences and issues
   • Regularly review impact of interventions on specific clients
   • Document interactions and outcomes according to organisation procedures

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

performed the activities outlined in the performance criteria of this unit according to legal and procedural requirements, and delivered services to at least 3 people affected by domestic and family violence in the workplace

conducted research into the theoretical perspectives that underpin work with people affected by domestic and family violence, sourcing and analysing information from multiple credible sources

worked with all of the following people:

users

victims

families

colleagues in other services

used the following skills when working with people affected by domestic and family violence:

goal setting and strategy development skills

questioning and active listening

counselling skills

relationship building skills.

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Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations for the dispute resolution process, and how these are applied in organisations and individual practice:

children in the workplace and child-focused practice

codes of conduct

discrimination

duty of care

human rights

mandatory reporting

practitioner/client boundaries

privacy, confidentiality and disclosure, including separate confidentiality strategies

policy frameworks

records management

rights and responsibilities of workers, employers and clients

specific legislative frameworks that apply to domestic and family violence

work role boundaries – responsibilities and limitations

work health and safety

ways of working collaboratively with other agencies and individuals, including:

police

legal services

allied program staff

domestic and family violence and its context, including:

social, historical, political and economic context of domestic violence, including types and nature of domestic violence, power and gender issues, child abuse and associated criminal issues

prevalence of myths, unhelpful beliefs, attitudes and practices in the broader society regarding domestic violence and their effects on individuals’ rights to safety and autonomy

types of domestic and family violence, and how these are manifested, including:

physical/sexual

emotional

economic

social

dynamics of domestic and family violence including:

power relations and controlling behaviour

impact of gender on domestic and family violence

how blame for abuse and violence may be attributed to the person who is subject to the violence leaving them feeling responsible

how the use of abuse and violence is often explained and/or excused by external circumstances, such as alcohol, unemployment

theoretical perspectives that inform domestic and family violence work with people affected by violence, including:

those that inform behaviour change programs

accountability frameworks

theories and concepts of planning and control procedures, resource management and risk management

cultural, age and language groups represented within the local community, and an understanding of cultural issues that arise when working with those groups

respectful strategies that will assist clients in changing their attitudes, beliefs and behaviours

techniques for dealing with potentially volatile clients and group situations

own values and attitudes and their potential impact on clients

potential obstacles and opportunities for clients that may impact on changes in attitudes, beliefs and behaviours.

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