Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Establish partnership with the community and key stakeholders
  2. Develop networks and working relationships
  3. Build and maintain relationships within changing teams
  4. Represent the organisation and/or program in the community

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes

Analytical tools and techniques appropriate to local context and data being analysed

Basic logical framework

Broad knowledge of relief and development theoretical thinking and topical issues

Capacity and Vulnerability framework ie People Oriented Planning

Common field living conditions

Common field operational practices

Data collection techniques

Development Cooperation Treaty if working on a bilaterally funded program andor the country program strategy for bilateral and multilateral donor funded activities

Donor funding guidelines and reporting requirements

Donor organisation structures and key staff

Donor priorities and donor relations

General principles of capacity development

General project cycle

Local Capacities for Peace LCP and Do No Harm framework

Organisation andor program structure including formal lines of reporting and responsibility

Organisation andor program support systems and personnel

Paris Declaration and Accra principles

Partner countrys national development strategies institutions and procedures

Relevant internal politics and informal influence or power relationships

Relevant policies and procedures relating to issues such as relief to development transition issues

Social cultural and political context of the specific field environment

Software relevant to sector

Australian Agency for International Aid AusAID guidelines including Development for All Disability Strategy and Child Protection Policy

The Humanitarian Charter and Minimum Standards in Relief the Sphere standards

US Agency for International Development Field Operational Guide USAID FOG

United Nations High Commissioner for Refugees UNHCR guidelines

Essential skills

It is critical that the candidate demonstrate the ability to

Demonstrate strong rapport building skills and clear understanding of the importance of positive relationships with a wide range of stakeholders

Effectively promote and represent the activities policies position and values of the organisation andor program to key stakeholders both formally and informally and in culturally sensitive and appropriate ways

Effectively communicate with work safely and develop relationships and networks with key stakeholders

Comply with relevant policies procedures and requirements

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Use appropriate communication and interpersonal techniques with colleagues and others

Network and build rapport with others including donors local officials and community members

Identify and communicate effectively with stakeholders

Language literacy and numeracy skills such as those required to

collect analyse and organise data

communicate in spoken and written form with a range of audiences

adjust spoken and written language to suit audience

prepare or customise materials

Participate in a team environment to complete tasks

Identify and clearly define problems and demonstrate appropriate response procedures

Apply thinking problem solving and conceptual techniques

Demonstrate personal management including initiative self motivation and direction

Use emotional and psychological state control

Undertake self observation and reflection

Demonstrate awareness of team members physical emotional and psychological state

Work with people from culturally and linguistically diverse backgrounds

Use communications equipment including telephone radio satellite phone fax and email

Adapt to different environments and to respond effectively to challenges

Analyse evaluate and prioritise risks

Demonstrate adaptability and the ability to deal with ambiguous situations

Select and use appropriate technology

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

The application of competency is to be assessed in the workplace or realistically simulated workplace

Assessment is to occur under standard and authorised work practices safety requirements and environmental constraints

Consistency of performance should be demonstrated over the required range of situations relevant to the workplace

Assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance but is able to be transferred to other circumstances

Access and equity considerations

All workers in development and humanitarian assistance should be aware of access equity and human rights issues in their own area of work

All workers should develop their ability to work in a culturally diverse environment

In particular workers should be aware of cultural historical and current issues facing the people and culture in which they are working

Assessors and trainers must take into account relevant access and equity issues relating to the culture in which they are working

Context of and specific resources for assessment

This unit may be assessed independently however holistic assessment practice with other related units of competency is encouraged

Assessment of essential underpinning knowledge other than confirmatory questions will usually be conducted in an offsite context

Resources required for assessment include access to

workplace location or simulated workplace

specifications and work instructions

policy manuals and procedure manuals international and local including donor manuals

relevant documents such as interview and meeting notes stakeholder feedback and standards documents eg USAID FOG and the Sphere standards

relevant equipment such as office equipment and communications equipment

managers coworkers and other staff and other key stakeholders if available

Method of assessment

Assessment needs to take into consideration the practical difficulties associated with attempting onjob assessment in the field

Given the nature of this unit assessment should be supported by supplementary evidence from a wide range of sources preferably including evidence from one or more field situations

Assessment methods must be by direct observation of tasks and include questioning on underpinning knowledge


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Information may include:

Publicity material

Contact information

Prevention and mitigation strategies

Key stakeholders may include:

Target community

Government representatives - national, provincial, district and local

Private sector organisations - local and international

Donors

Other government and/or non-government organisations

Voluntary civic and social organisations

Community may involve people of a range of ages, cultural and ethnic diversity and people with disabilities and may refer to:

Local community

Business community

Refugee community

International community

Organisation community

Opportunities may include:

Answering general inquiries

Presentations at community group gatherings

Special interest forums

Community events and festivals

Speaking at seminars

Participating in conferences

Representing organisation on associations and committees

Concepts and principles of aid effectiveness and community development include:

Ownership, including:

using delivery processes that support partner countries to exercise effective leadership over their development policies and strategies

coordinating development actions

involving communities and local government in decision making, implementation, monitoring and evaluation

encouraging community's and local government's contribution to problem solving

Alignment, involving maintaining a comprehensive understanding of partner countries' national development strategies, institutions and procedures to guide program delivery

Harmonisation:

actively seeking to collaborate with other Official Development Assistance (ODA) partners to create added value and greater development effectiveness

Managing for results, including continuous improvement of systems to:

manage for development results

support evidence-based decision making

Mutual accountability, involving demonstration of:

full transparency and accountability for the use of development resources in program delivery

Appropriate forums may include:

Inter-agency discussions

Conferences

Media debates

Government hearings

Community meetings

Key stakeholder meetings

Training courses