This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Relevant policies protocols and practices of the organisation in relation to Unit Descriptor and work role

Understanding of the legislative processes related to the rights of people with disability

Strategies for supporting independent action and thinking

Basic principles of personcentred practice

Basic principles of strengthsbased practice

Basic principles of active support

Basic principles of lobbying

Strategies for reinforcing the rights of people with disability to contribute and to be heard

Concepts of selfadvocacy

Social justice principles

Roles and responsibilities in contributing to the review of legislation and policy frameworks

Principles and practices of public speaking

Mechanisms for providing feedback to consumers

Essential skills

It is critical that the candidate demonstrate the ability to

Demonstrate understanding and adherence to own work role and responsibilities

Follow organisation policies protocols and procedures

Liase and report appropriately to supervisor

Demonstrate understanding and application of legislation and policy related to providing services in the disability sector

Promote the selfdetermination and empowerment of people with disability

Support strengthsbased practices

Demonstrate understanding of impact of personal values and attitudes on providing an effective service

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Apply reading and writing skills required to fulfil work role in a safe manner and as specified by the organisationservice

this requires a level of skill that enables the worker to follow and give workrelated instructions and directions and the ability to seek clarification and comments from clients colleagues health professionals and other service providers

industry work roles will require workers to possess a literacy level that will enable them to read and write clients service delivery plans record in health records and write reports and submissions

Apply oral communication skills required to fulfil work role in a safe manner and as specified by the organisation

this requires a level of skill that enables the worker to follow workrelated instructions and directions and the ability to seek clarification and comments from supervisors clients and colleagues

industry work roles will require workers to possess oral communication skills that will enable them to ask questions clarify understanding recognise and interpret nonverbal cues provide information and express encouragement and support and speak in small and large public forums

Apply problem solving skills that require negotiation and mediation skills to resolve problems of a intermediate nature within organisation protocols

Work effectively with clients colleagues and supervisors

Implement education programs for individuals and small groups in relation to sexuality

Examine impact of personal values and attitudes on service delivery

Support diversity in relationships and sexual expression

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions

It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment of this unit include access to

an appropriate workplace where assessment can take place

relevant organisation policy protocols and procedures

equipment and resources normally used in the workplace

Method of assessment may include

Observation in the workplace

Written assignmentsprojects

Case study and scenario analysis

Questioning

Role play simulation

People with disability may include:

Contexts may include:

Policy and legislation may include those related to:

Report may include:

Forums may include:

Strategies for supporting people with disability to express their ideas and opinions may include:

Sexuality and identity needs may include: