Elements and Performance Criteria
- Elements define the essential outcomes
- Research diversity in the workplace
- Foster diversity
- Provide a role model for others through individual behaviour that demonstrates respect for diversity
- Assist and coach colleagues in ways of accepting diversity in relation to both colleagues and clients
- Develop work practices and undertake planning in a manner that shows respect for workplace diversity
- Identify and adapt professional development opportunities to address the needs of a diverse workforce
- Generate a supportive workplace by valuing and promoting the benefits of a diverse workforce to those working in the workplace according to relevant policy
- Identify and use diversity factors associated with clients and colleagues to address diversity objectives of the workplace
- Value and encourage collaboration and the experience of working with diverse clients and colleagues
- Adapt communication strategies
- Use communication strategies to meet the diverse needs of individuals within the workplace
- Implement tailored communication strategies for targeted individual and group needs
- Identify and/or develop and use resources that facilitate effective communication in the workplace
- Reflect on use of communication strategies with regard to workplace diversity and identify potential improvements
- Contribute to workplace diversity policies and procedures
- Develop and document diversity strategies in consultation with stakeholders including people from key target groups
- Advocate for diversity strategies to be implemented in accordance with workplace policies and procedures
- Develop measures for evaluating the outcomes of workplace strategies, policies and procedures for diversity
- Report on workplace diversity strategies within appropriate context