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Elements and Performance Criteria
Performance Evidence
Knowledge Evidence
The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:
Family Law (Family Dispute Resolution Practitioners) Regulations 2008 and other ethical matters related to:bias what constitutes bias and perceived bias, and how to respond, including:relationships of a personal nature with one or more participants to the disputeprior knowledge of or involvement with the client on a professional level which would be seen to be a conflict of interestreal and/or perceived conflictsreligious or cultural issues that compromise impartiality of practitionerpersonal values that prevent impartiality of the practitionerpractitioner seeking to make inappropriate personal gain monetary or otherwise from the vulnerability of the client and/or their information.practitioners refraining from becoming involved in relationships with partiesclient’s inappropriate attempt to exchange informationchildren in the workplace and child-focussed practicecollaborative practice – when and how to work with co-facilitators and other professionals and the ethical issues to considercodes of conduct conflict of interest, including:what constitutes conflict of interest and perceived conflict of interestwhen and how conflict of interest may be waived discriminationduty of care human rights informed consent mandatory reporting misuse of the dispute resolution process, how this occurs, and how to respondpractitioner/client boundaries privacy, confidentiality and disclosure, including:requirements for what must be discussed and explained to participants (expectations, obligations and limitations)what must be included in written agreements to enter the dispute resolution processhandling of legal documents and informationconsents required for sharing of information, disclosures of agreementsstorage and disposal of recordspolicy frameworks records management referral frameworks and obligationsrights and responsibilities of workers, employers and clientstermination of FDR obligations and where such action is appropriatework role boundaries – responsibilities and limitationswork health and safetycommunity, educational or other resources for referral or use within the dispute resolution processself knowledge, including personal and cultural attitudes toward family conflict and the impact of self on the parties and process