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Elements and Performance Criteria
Performance Evidence
Knowledge Evidence
The candidate must be able to demonstrate essential knowledge required to effectively manage tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:
legal and ethical considerations (national, state/territory) for delivering employment services, and how these are applied in organisations:codes of practicediscriminationduty of care equal employment opportunity (EEO)privacy, confidentiality and disclosurepolicy frameworks – current approaches to disability employmentrecords management specific legislation, relevant deeds and their application to disability employment services contracting, including:disability services Acts role as delegate of the Commonwealthwork role boundaries – responsibilities and limitationswork health and safety – potential issues and risks associated with different types of work and different types of disabilityhistory and recent developments in disability:social versus medical model of serviceinstitutionalised versus person-centred, self-directed model of supportsocial constructs of disability and the impact of own attitudes on working with people with disabilities principles of:empowermentrights-based approachesperson-centred practicesstrengths-based approachesself-advocacyactive supportactive listeningsocial justice, and the importance of knowing and respecting each person as an individualtypes of disability, and their broad impact in relation to employment, including:acquired brain injuryautism spectrum disordercognitive disabilitydevelopmental delayintellectual disabilitymental or psychiatric disabilityneurological impairmentphysical disabilitysensory disability speech or language disabilitysources of information on the labour market and employment opportunitiescurrent and emerging labour market characteristics, including:current and projected skills shortageslocal labour market information, including industry make up, employment growth areas, skills in demandvacancy reportingunemployment and job seeker datarecruitment analysisways of supporting employment for people with disability, including:making reasonable adjustments or disability-specific accommodationsre-design of jobs information and training for others in the workplaceinformation and training for the person with disabilityongoing support optionsincentives and other assistance available to employers and workers industrial relations information relevant to employment services and disability, including:awards and their applicationindividual contractsregistered agreementswage/salary systems relating to employment for people with disabilityrole of industrial parties – unions, employer organisations, industrial commissionscommunication techniques that support relationship building and collaboration, including:active listeningrapport-buildingnegotiation.