Elements and Performance Criteria
- Elements define the essential outcomes
- Promote active participation of clients
- Support clientsto actively engage in learning relevant to their needs and life stage
- Encourage clients to participate in planning to address their current needs, interests and aspirations
- Encourage clients to seek support from others and to provide support to others in appropriate ways
- Assist clients to identify a range of personal, family, social and environmental factors impacting on their career development
- Provide an environment to facilitate client learning
- Apply knowledge of how people learn and models of adult learning to assist clients in undertaking learning
- Identify learning opportunities to suit a range of learning styles
- Identify and support characteristics of individual and group learning
- Facilitate learning by seeking to establish an environment of trust with clients
- Facilitate learning between clients where appropriate
- Promote active learning by validating client opinions, values and experiences
- Encourage clients to share information and reflect on their learning
- Support clients to develop resilience to change and transition
- Clarify the ongoing nature of change and identify benefits in recognising the constancy of change
- Assist clients to understand the need for developing resilience in the face of constant change
- Identify and use strategies for managing and developing resilience to change
- Provide information about, and assist client to use, competences to self-manage careers
- Assist clients to develop action plans to manage constant change
- Provide services relevant to stages inlife and career development
- 4.1 Identify specific characteristics relating to client's current stage of life, personal and professional development and career status
- Support client decision-making and choices in the context of career development as a lifelong journey
- 4.3 Provide information appropriate to client's personal, professional, family and social context
- Identify client needs in relation to development of career management competencies as specified in the Australian Blueprint for Career Development
- Follow up and evaluate services provided
- Follow up with client in line with organisation policies and procedures
- Evaluate services provided with reference to accepted career development principles and practices and organisation policies
- Identify issues or inequities in service delivery
- Identify new or improved services, where appropriate, to enhance service provision and client outcomes
- Develop, document and provide evidence to assist in service promotion and enhancement