Elements and Performance Criteria
- Elements define the essential outcomes.
- Communicate effectively with students
- Use positive and respectful communication styles with students in all situations
- Use active-listening techniques
- Explore students’ interests and concerns through conversation where appropriate
- Consider non-verbal cues when interacting with students
- Use communication strategies that are developmentally appropriate for effective interaction and problem-solving with students
- Use current, recognised good practice techniques of communication
- Communicate with students to maintain the integrity of individual rights, self-determination and personal dignity
- Adapt style and language to accommodate different cultural values, practices and cultural sensitivities
- Use verbal and non-verbal skills to interact with young people in a positive manner
- Work effectively with diverse students and colleagues