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Elements and Performance Criteria

1. Elements define the essential outcomes.
2. Manage personal work tasks
   • Maintain work diary to timetable appointments and document liaison with Aboriginal and/or Torres Strait Islander students, families and others as required
   • Prioritise tasks/jobs in accordance with organisation goals
   • Assess and organise competing demands within time constraints to provide an effective and responsive service
3. Model high standards of personal performance, ethics and integrity
   • Serve as a role model for Aboriginal and/or Torres Strait Islander students and community in accordance with performance standards
   • Demonstrate personal and professional integrity to engender confidence and respect
   • Commit to organisation’s policies and procedures
4. Assist and support other personnel
   • Provide informative and constructive feedback to other personnel in a positive manner
   • Interact with others to promote a productive and harmonious education environment
   • Provide encouragement, support and advice to personnel as required

Range Statement

Specifies different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Range is restricted to essential operating conditions and any other variables essential to the work environment.
Role model refers to:	a person looked to by others in Aboriginal and/or Torres Strait Islander education work as an example to be followed in areas such as: respect for Elders and culture respect for Australian values personal behaviour reliability
Personal and professional integrity refers to:	being honest showing consistency following codes of ethics being unbiased

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