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Elements and Performance Criteria
Performance Evidence
Knowledge Evidence
The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:
• legal and ethical considerations (national and state/territory) for workers in community services roles, and how these are applied in organisations and individual practice:• children in the workplace• codes of conduct • duty of care • human rights • mandatory reporting • privacy, confidentiality and disclosure• records management • rights and responsibilities of workers and employers • work role boundaries – responsibilities and limitations• work health and safety• principles of strengths-based practice and their application in working with clients, including:• how change occurs when using strengths-based approaches and potential constraints to these changes• tools for strengths-based practice• factors that impact different people and their interpersonal relationships, and the related elements that contribute to healthy, effective and lasting relationships, including: individual/personal issues, including:- work/life balance- disability- beliefs, values, experiences, self-esteem- grief and loss- aloneness and isolation- ageinghealth and lifestyle, including:- alcohol and other drugs dependencies- gambling- mental health including depression, suicide/self-harm tendencies, bipolar, anxiety, post -traumatic stress disorder- illness (acute or chronic)- traumacouple issues, including:- sexuality, intimacy, trust, respect, love- affairs- separation,- repartnering- same sex couples- infertility- power and control within relationships- domestic and family violence and abuse- conflict- finances and financial and budgeting decisions- recognition and acceptance of differencefamily issues and themes and legacies, including:- domestic and family violence- parenting and transitions from partners to parents- attachment- breast feeding and early parenting- developmental delays in children- roles of father and mothers in children’s lives- step-parenting and blended families- influences of extended family and friends- parenting in same sex relationshipsdiversity (either within the family or between the family and wider community) as a result of:- culture- religion- gender - language- education levels• local support services available to clients needing external information, support or interventions.