Elements and Performance Criteria
- Elements define the essential outcomes
- Assess for safety risks in couple relationships
- Assess for domestic and family violence issues using established screening tools
- Take action to address any issues of safety according to organisation policy and legislative requirements
- Refer individuals to support services to manage issues of safety or risk according to individual needs
- Document issues of concern or potential risk according to policy and relevant legislation
- Assess whether there is a safe enough environment where violence exists to offer couple counselling
- Create safe environment for couples to maximise opportunities within the counselling session
- Establish professional relationship with each individual
- Engage each individual using appropriate techniques and strategies
- Remain impartial in the professional counselling relationship with couples
- Explore and outline ethical boundaries and expectations of the professional counselling relationship
- Identify and manage problematic issues of the professional relationship with couples
- Take appropriate steps to prevent the development of problematic relationship issues between the counsellor and individuals within the couple
- Monitor and respond appropriately to the physical and emotional reactions of each individual to the counselling process
- Identify and explore presenting problems
- Encourage individuals to describe the presenting problems and explore their understanding of why the problem exists
- Encourage couples to become aware of and discuss the problem in relation to associated behaviours or situations
- Elicit the couple’s understandings of attempts to previously manage the problem in the past
- Evaluate couple’s perception of their relationship prior to the problem existing
- Reframe problems and recursive interaction
- Direct the therapeutic process of couples counselling
- Use questioning and counselling techniques effectively to explore couples options, motivations, and commitments for change
- Respond to communication difficulties including overt and covert aggression and hostility between individuals
- Identify strengths of the relationship and encourage individuals to negotiate and develop strategic goals to be achieved in their relationship
- Develop future session plans based on information and evidence obtained from current counselling session
- Terminate counselling sessions
- Recognise when the counselling is no longer serving the interests or needs of the client
- Discuss with the client/s when counselling no longer appears to serve the clients interest or needs and either re-negotiate professional relationship or terminate the service
- Engage client/s in determining any further external interventions and arrange appropriate referrals
- Seek feedback from the client/s about the counselling service provided
- Review counselling progress and provision regularly with clients
- Obtain feedback from the clients at the conclusion of the counselling service
- Use feedback strategies to encourage client contribution to improved counselling practice
- Review client feedback and use this to inform practice reflection and improvement as part of supervision