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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Elements define the essential outcomes
  2. Provide practical support or information
  3. Counsel clients
  4. Apply interventions to support choice and change
  5. Work with families and significant others
  6. Review client and counselling progress

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

implemented support strategies, counselling and interventions for at least 3 diverse clients who gamble to harmful levels in collaboration with the client and his/her support network

used at least 3 of the following approaches in working with those with problem gambling issues:

cognitive processes

affect management

working with underlying issues

use of alternative coping strategies

skills and ‘strengths’ building

family therapy

motivational interviewing

behavioural interventions.


Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations (national, state/territory and local) for problem gambling, and how these are applied in organisations and individual practice:

codes of conduct

discrimination

duty of care

human rights

privacy, confidentiality and disclosure

records management

rights and responsibilities of workers, employers and clients

specific legislation that affects gambling, including:

state / territory Responsible Conduct of Gaming

work role boundaries – responsibilities and limitations

work health and safety

key gambling industry stakeholders and their interrelationships

context for work in problem gambling, including:

sector values and philosophies

historical – changing attitudes and approaches

cultural – factors that motivate people to gamble

political – current policy context

economic – links between economic conditions and levels of gambling, socioeconomic patterns, state revenue generation

definitions and key indicators of problem gambling

definitions and key indicators of problem gambling

stages of problem gambling

features of responsible gambling

graduated risks of some forms of gambling

potential impacts of problem gambling

different models of work in problem gambling, when and how they are used, including:

individual counselling and therapy

internet and telephone counselling

working with families and relationship counselling

community awareness, development and education

assessment and referral services

outpatient services

peer support/self help

crisis situation responses

relapse prevention

harm minimisation

group work

financial counselling

case management

residential and inpatient services

existence and meaning of myths, chance, odds, randomness, gambling cycle

counselling approaches used in problem gambling, and how to use them, including:

cognitive processes

affect management

underlying issues

use of alternative coping strategies

skills and ‘strengths’ building

family therapy

motivational interviewing

behavioural interventions

Diagnostic and Statistical Manual of Mental Disorders and pathological gambling

theories of gambling

interventions and harm minimisation strategies directed to current problem gambling behaviour, including self-exclusion options

individual’s experience of gambling, including family history, culture, character issues, personality, intra-psychic and wider systems, meaning, purpose, function being served, exploring multiplicity of organising impulses

ways to work with client support networks, both family and non-family

referral options and availability.