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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Respond to requests for support from existing groups
  2. Provide resources

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Organisations programs policies objectives criteria and priorities

Organisation appointment systembooking system for provision of resources to groups

Resources managed by the organisation

Resources managed by other organisations

Existing groups allied with the organisations work

Referral procedures for other organisationsagencies

Understanding of group processes and group dynamics

Essential skills

It is critical that the candidate demonstrate the ability to

Provide support to existing groups within limits of own jobs and responsibilities

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Demonstrate application of skills in

data collection

recordkeeping

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit is best assessed in the workplace or in a simulated workplace under the normal of range conditions

Assessment must include assessment of competence with more than one existing group

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment of this unit include access to

an appropriate workplace where assessment can take place or simulation of realistic workplace setting for assessment

Method of assessment

Assessment may include observations questioning or evidence gathered from the workplace


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Support will include:

Resources managed by the organisation

Information about resources managed by other organisations

Advice and information

Individual or group supervision

Groups include:

Those defined by the objectives of the organisation

Those in existence or in the process of being established within the organisation

Resources may include:

Space for groups to meet

Facilities

Equipment

Advice and information for groups

Facilitators for group meetings

Books, posters, videos and other materials

Financial assistance

Information about resources available from other organisations/agencies

Reports may include:

Basic data on demand and usage

Information collected at the request of management/supervisor/team

Routine reporting

Information for users of resources