This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Basic home fire safety

Emergency response procedures

Ethical and legal implications of work

Own terms and conditions of employment

Practices to enhance sustainability including environmental economic workforce and social sustainability

Purpose of accreditation process and quality improvement practice

Relevance of the work role and functions to maintaining sustainability of the workplace including environmental economic workforce and social sustainability

Relevant legislation regulations standards and policies and how to access them

Relevant organisation procedures and awards and how to access them

Role and function of the organisation and relevance to specific work role

Security procedures

The importance and meaning of home and belongings to individuals

Essential skills

It is critical that the candidate demonstrate the ability to

Comply with organisation procedures policies awards standards and legislation relevant to a worker operating under supervision within the community services industry

Demonstrate basic home fire safety and emergency response procedures

Demonstrate knowledge of ramifications of infection control breaches

Demonstrate knowledge of the ramifications of breaches of confidentiality policies and legislation

Identify and report workplace hazards and poisons as applied to broad occupational health and safety OHS area

Identify diverse attitudes and beliefs of clients and respond appropriately

Identify own responsibilities within the workplace

Observation and reporting

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Demonstrate application of skills including

functional literacy skills needed for written and oral information about workplace requirements

communication skills to seek clarification of tasks and to interpret and follow instructions

observation of clients well being and interaction with their environment and any changes in this

problem solving skills to constructively achieve planned outcomes

Follow correct hygieneinfection control procedures

Recognise opportunities to address waste minimisation environmental responsibility and sustainable practice issues

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit is best assessed in the workplace or in a simulated workplace under the normal of range conditions

To establish consistency assessment should be conducted on more than one occasion to cover a variety of circumstances

A diversity of assessment tasks is essential for holistic assessment

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment of this unit include access to all relevant resources commonly provided in the health service setting including

relevant policies and procedures manuals legislation and standards

organisations mission statement strategic and business plan

other documentation relevant to the work context such as

organisation charts

instructions for the use of equipment

specific instructions for staff

emergency response procedures

security procedures

relevant human resource management policies and procedures

quality improvement policies

customer service standards and policy

waste management policies and procedures

Method of assessment

Observation of work performance

Written tasks

Interview and questioning

Authenticated portfoliolog book

Supporting statement of supervisors

Authenticated evidence of relevant work experience andor formalinformal learning

Type of work role should consider:

Organisation policy on confidentiality may relate to:

Government and organisation procedures, policies, awards, standards and legislation may include:

Employee rights and responsibilities may relate to:

Employer rights and responsibilities may relate to:

Personal hygiene may include:

Personal protective equipment (PPE) may include:

Basic home fire safety includes knowledge of:

Quality activities may include:

Designated knowledge/skill development may include: