Elements and Performance Criteria
- Elements define the essential outcomes
- Determine requirements of individual plan
- Establish relationship in the home
- Follow organisation’s procedures to assure the person of your identity before entering the house
- Communicate with the person to provide information, clarify purpose of visit and confirm the person’s consent
- Provide opportunity for the person to identify and express any issues or concerns in relation to the visit and/or associated matters
- Engage appropriately with others in the place of residence in accordance with organisation policies
- Check for hazards to own and others’ health and safety and implement controls to manage risk
- Operate respectfully in the home
- Negotiate how to best implement the individual plan to suit the person within organisation procedures and respecting that the work setting is the person’s home and personal space
- Comply with duty of care requirements of role in relation to the person and any other people
- Demonstrate respect and sensitivity toward the person and their place of residence
- Deal with ethical dilemmas, behaviours of concern, possible abuse and/or neglect in accordance with relevant policies and procedures
- Maintain confidentiality in accordance with legislation and organisation policy and procedures
- Complete reporting and documentation
- Comply with the organisation’s reporting requirements, including reporting observations to supervisor
- Complete and maintain documentation according to organisation policy and protocols and using technology required in the workplace
- Ensure any arrangements for follow up visits are recorded and implemented