Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Apply understanding of client's personal supportrequirements
  2. Provide support within the context of maximum client participation
  3. Address personal support requirements
  4. showering
  5. bed bathing
  6. shaving
  7. dressing, undressing and grooming
  8. toileting and the use of continence aids
  9. eating and drinking using appropriate feeding techniques
  10. oral hygiene
  11. mobility and transfer including in and out of vehicles and falls recovery techniques
  12. Recognise and report changes in client health and/or personal support requirements
  13. Complete reporting and documentation

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge and understanding of

Understanding of own work role and responsibilities

Processes and strategies to support people with personal care needs

Basics of body hygiene and grooming

Basics of oral hygiene

Knowledge to interpret a personal care support plan including terminology basic understandingknowledge of human body systems goals objectives actions

Personal safety and security risks associated with provision of personal care support

Strategies to minimise personal safety and security risks associated with provision of personal care support

Role of carers

Common equipment and aids utilised in provision of personal care support

Principles and practices of confidentiality and privacy

Principles and practices in undertaking technical skills associated with supporting assisting people to meet personal care needs

Significance of service setting including specific contexts of supporting personal care needs in a residential care setting and in a clients private home

Occupational health and safety issues and procedures including those related to manual handling and infection control

Essential skills

It is critical that the candidate demonstrate the ability to

Follow organisation policies and protocols

Liaise and report appropriately to supervisor andor health professionals

Make informed observations and report appropriately

Adhere to own work role and responsibilities

Obtain relevant information from a personal care support plan

Provide physical and psychosocial support to the person when assisting with personal care needs

Provide personal care support within the individual personal care context

Respond to a clients personal preferences wherever appropriate

Provide general hygiene and grooming including physical ability to

perform personal care tasks

provide oral hygiene

perform client lifting and use moving methods

use aids and equipment

Support a persons direction and participation in provision of personal care support

Use processes aids and equipment appropriately in provision of personal care support

Communicate effectively with people requiring personal care support

Identify variations to personal care support requirements

Identify and respond to risks associated with providing personal care support

Demonstrate safe and effective use of workplace technology in line with occupational health and safety OHS guidelines

Essential skills contd

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Apply reading and writing skills required to fulfil work role in a safe manner and as specified by the organisationservice

this requires a level of skill that enables the worker to follow workrelated instructions and directions and the ability to seek clarification and comments from supervisors clients and colleagues

industry work roles will require workers to possess a literacy level that will enable them to interpret international safety signs read clients service delivery plans make notations in clients records and complete workplace forms and records

Apply oral communication skills required to fulfil work role in a safe manner and as specified by the organisation

this requires a level of skill that enables the worker to follow workrelated instructions and directions and the ability to seek clarification and comments from supervisors clients and colleagues

industry work roles will require workers to possess oral communication skills that will enable them to ask questions clarify understanding recognise and interpret nonverbal cues provide information and express encouragement

Apply numeracy skills required to fulfil work role in a safe manner and as specified by the organisation

industry work roles will require workers to be able to perform basic mathematical functions such as addition and subtraction up to three digit numbers and multiplication and division of single and doubledigit numbers

Apply basic problem solving skills to resolve problems of limited difficulty within organisation protocols

Work effectively with clients colleagues and supervisors

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings

This unit must be assessed in a work context and under the normal range of workplace conditions

Where for reasons of safety space or access to equipment and resources some assessment takes place away from the workplace the assessment environment should represent workplace conditions as closely as possible

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include access to

appropriate workplace where assessment can take place

relevant organisation policy protocols and procedures

OHS industry guides

health care checklists health management plans personal healthcare diaries

equipment and resources normally used in the workplace

Method of assessment may include

Observation in the workplace

Written assignmentsprojects

Case study and scenario analysis

Questioning

Role play simulation

Related units

This unit must be assessed in relation to the specific context in which it will or may be applied

In the case of working with older people this unit is recommended but not required to be assessed in conjunction with

CHCACA Work effectively with older people

CHCAC318A Work effectively with older people

OR

In the case of working with people with disabilities it is recommended but not required to be assessed in conjunction with

CHCDISA Work effectively with people with a disability

CHCDIS301A Work effectively with people with a disability


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Personal support context may include:

People living in a residential care environment

People living in the community

Students in schools

Involvement of carer

Individualised care support plan may include:

A stand alone personal care plan

Personal care aspects embedded in a wider individualised plan

Personal support requirements may include:

Assisting with personal hygiene

assisting with eating and drinking and use feeding techniques

assisting with oral hygiene and health care

assisting with toileting and use of continence aids

bed bathing

dressing and grooming including assisting with pressure stocking

shaving

showering

elimination

Hydration and nutrition including dysphagia

Maintenance of skin integrity and pressure area prevention

Mobility and transfer including in and out of vehicles and falls recovery techniques

Monitoring medication as appropriate to work role

Nail care

Pain, rest and sleep

Respiration

Technical care activities according to the personal care support plan and organisation policies, protocols and procedures

Simple technical skills may include:

Simple dressing

Catheter care (not including insertion or removal of tubes)

Application of prostheses

Application of anti-thrombotic stockings

Assistance with breathing tubes (under direct supervision of a health professional)

Simple eye care

Potential impact may include:

Embarrassment

Fear

Disempowerment

Humiliation

Discomfort

Equipment, processes and aids may include:

Wheelchairs and other transport devices

Mobility aids

Lifting and transferring aids

Beds

Breathing devices

Scales

Continence aids

Personal audio-visual aids

Modified feeding aids

Situations of risk or potential risk, may include:

Evidence of self-neglect

Behaviours of concern

Impaired judgement and problem solving abilities

Impaired cognitive functioning

Sudden or unexpected change in health status include sensory loss

Home environmental hazards

slippery or uneven floor surfaces

physical obstructions (e.g. furniture and equipment)

poor home maintenance

poor or inappropriate lighting

inadequate heating and cooling devices

inadequate security

Social rights infringements

Report may include:

Verbal:

telephone

face-to-face

Non-verbal (written):

progress reports

case notes

hazard and incident reports

care plans