Elements and Performance Criteria
- Elements define the essential outcomes
- Involve the person, carers and families in planning support during recovery
- Identify benefits and issues related to family and carer participation in recovery processes
- Discuss with the person appropriate involvement of family and carers
- Work with the person to identify and agree on specific roles and responsibilities and accurately record in the person’s recovery plan
- Consult with identified family, carers and other relevant stakeholders in line with the person’s consent
- Gauge level of relevant knowledge, skill and involvement of carers and family as a basis for identifying additional support requirements
- Provide information, resources, referrals and education to meet the needs of carers and families within scope of own work role
- Engage with the person, family and carers to plan provision of appropriate support in line with the person’s consent
- Establish a relationship with the person, family and carers within boundaries of own work role
- Clarify expectations of carers and family and provide relevant additional information to support and manage realistic expectations
- Facilitate recovery with appropriate involvement of carers and family
- Involve carers and family in the person’s recovery process with consent of the person and in line with recovery plan
- Maintain relationship with carers and family to identify changing carer needs and to identify support needs of carers within boundaries of own work role
- Assist the person to identify ways in which their behaviour may be positively or negatively influenced by others
- Assist the person to identify ways they may positively or negatively affecting family and carers
- Monitor and review involvement of carers and family
- Monitor carer and family participation in collaboration with the person to ensure ongoing effectiveness and consent of the person
- Monitor any potentially negative influences on the person and bring these to the carer and family’s attention
- Take action to maintain well being and safety of self, the person and other stakeholders
- Complete and maintain required documentation