This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Legal and ethical issues associated with work role

Organisation occupational health and safety OHS policies and procedures

Organisation philosophy

Organisation policies procedures and programs relating to the work role

Relevance of the work role and functions to maintaining sustainability of the workplace including environmental economic workforce and social sustainability

Essential skills

It is critical that the candidate demonstrate the ability to

Follow relevant policies protocols guidelines and procedures of the organisation in relation to workers activities

Work within legal and ethical requirements of job role

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Demonstrate language literacy and numeracy competence appropriate to the requirements of the organisation policies and procedures

this may vary from listening skills when workplace instructions are delivered verbally to reading skills when worker has to refer to an instruction manual

language used may be English or community language

Use basic workplace technology and equipment in line with workplace requirements and instructions

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditionsThis may include the use of languages other than English and alternative communication systems

This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions
This may include the use of languages other than English and alternative communication systems

Assessment must include normal range of workers activities

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resource requirements for assessment of this unit include access to

an appropriate workplace where assessment can be conducted or simulation of realistic workplace setting for assessment

Method of assessment

Assessment may include observations questioning and evidence gathered from the workplace environment

Organisation guidelines relevant to work role may include those relating to:

Workplace instructions and policies may be:

Report may be: