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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Investigate partnership opportunities
  2. Negotiate support agreement terms and conditions
  3. Implement support agreement
  4. Evaluate support agreements

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Funding guidelines

Referral networks

Confidentiality and Privacy Act

Support needs of clients

Community needs and key issues

Relationship between service providers

Essential skills

It is critical that the candidate demonstrate the ability to

Facilitate effective work relationships with relevant organisations

Negotiate develop and sign off on a partnership contract

Demonstrate application of understanding of organisation and community needs

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Demonstrate application of skills in

negotiation

analysis

facilitation

communication

networking

referral

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Evidence must include observation in the work environment or in a simulated work setting

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resource requirements for assessment of this unit include access to

an appropriate workplace where assessment can take place

simulation of realistic workplace setting for assessment

Method of assessment

Observation

Written assessment

Case studies

Evidence of materials developed in the workplace

Questioning


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Partner organisations may include but are not limited to:

Women's refuges

Social housing providers

Youth refuges

Aboriginal services

Mental health teams

Disability services

NESB services

Education providers

Migrant resource centres

Local councils

Drug and alcohol services

Charities and welfare agencies

Juvenile justice

Area health services

Documentation could include but is not limited to:

Partnership contract/service agreement

Promotional material

Protocols

Dispute process

Relevant legislation may include, but is not limited to:

Privacy legislation

Residential Tenancy legislation

Support may include:

Visits

Participation in case conferences

Telephone contact

Education

Exchange of reports

Life skills training

Emotional support

Social support

Legal support

Referral to other agencies