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Elements and Performance Criteria

1. Review existing policies
   • Relevant organisational and other policies are identified and assessed for their relevance and effectiveness to the organisation's objectives
   • Clients and other stakeholders are consulted about their views on policies
   • Reviews of policies are documented and presented in a format appropriate to the purpose of the review, the context, and the receiver
2. Contribute to research for policy advice
   • Research and consultation strategies appropriate to the worker's role in the research process are identified, planned and implemented within time frames, resource constraints and agreed processes
   • Research and consultation outcomes are collated, reported and presented in a format appropriate to the research process, the purpose of the research, the context and the receiver
   • Factors impacting on the quality or outcomes of the research or consultation are identified and incorporated in reports
3. Provide briefing materials on policy issues
   • Briefing materials are prepared as required in a format appropriate to the audience, the purpose and the context
   • On the worker's and organisation's role and expertise are drawn on for briefing materials
   • Reasoned argument and evidence are incorporated into briefing materials
4. Promote informed policy debate
   • Strategies to stimulate informed debate appropriate to the worker's role in policy development, community education or client service delivery are identified in consultation with other workers and management
   • Strategies to stimulate informed debate are implemented within time frames, resource allocations and agreed processes
   • Where necessary, strategies are implemented to translate policy materials into language/s easily understood by clients and other stakeholders
   • Strategies are developed which enable exchange of views and information between policy initiators, clients and other stakeholders

Required Skills

Not applicable

Evidence Required

Critical aspects of assessment

Application to policies within own organisation

Application to policies within networks or associations

Policies directly related to own work role and areas of expertise

Application for target groups relevant to the organisation

Involvement with stakeholders relevant to the organisation and the policy issue under consideration

Interdependent assessment of units

This unit may be assessed with CHCPOLA Undertake research activities

Essential knowledge

Organisational policies impacting on the worker the organisation and its target groups

Government and other policies impacting on the issue under consideration and the organisation and its target groups

The contexts for policies people and the organisation

Research and consultation techniques

The limits of the workers own role and competence and the organisations role

Essential skills

Analysis of evidence and arguments

Reasoning including identification of implications and consequences of particular courses of action

Applied consultation and research methodologies

Report writing including translation of complex concepts into simple language or images

Public speaking addressing a group

Group participation

Resource implications

Access to appropriate workplace where assessment can be conducted or

Simulation of realistic workplace setting for assessment

Consistency in performance

Assessment may include observations questioning and evidence gathered from the workplace

It is recommended that assessment take place on one or more than occasions to enable assessment of all aspects of policy development to take place

Context of assessment

This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions This may include the use of languages other than English and alternative communication systems

Critical aspects of assessment

Application to policies within own organisation

Application to policies within networks or associations

Policies directly related to own work role and areas of expertise

Application for target groups relevant to the organisation

Involvement with stakeholders relevant to the organisation and the policy issue under consideration

Interdependent assessment of units

This unit may be assessed with CHCPOLA Undertake research activities

Essential knowledge

Organisational policies impacting on the worker the organisation and its target groups

Government and other policies impacting on the issue under consideration and the organisation and its target groups

The contexts for policies people and the organisation

Research and consultation techniques

The limits of the workers own role and competence and the organisations role

Essential skills

Analysis of evidence and arguments

Reasoning including identification of implications and consequences of particular courses of action

Applied consultation and research methodologies

Report writing including translation of complex concepts into simple language or images

Public speaking addressing a group

Group participation

Resource implications

Access to appropriate workplace where assessment can be conducted or

Simulation of realistic workplace setting for assessment

Consistency in performance

Assessment may include observations questioning and evidence gathered from the workplace

It is recommended that assessment take place on one or more than occasions to enable assessment of all aspects of policy development to take place

Context of assessment

This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions This may include the use of languages other than English and alternative communication systems

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Range Statement

Policies are those which are relevant to the delivery of services by the organisation and could include those developed internal or external to the organisation.

Research undertaken could be:

Survey

Qualitative

Quantitative

Information gathering and consultation techniques may include:

Interview structured, semi-structured and unstructured, group and individual

Conversation by phone or face to face

Observation and listening

Collection of materials, e.g. printed material and videos

Attendance at workshops, meetings and forums

Questionnaires and other basic survey instruments

Strategies to promote informed debate will involve:

Employing a range of communication styles, modes and media

Employing any of the consultation techniques identified in the Range Statement

Employing networking strategies

Policies are those which are relevant to the delivery of services by the organisation and could include those developed internal or external to the organisation.

Research undertaken could be:

Survey

Qualitative

Quantitative

Information gathering and consultation techniques may include:

Interview structured, semi-structured and unstructured, group and individual

Conversation by phone or face to face

Observation and listening

Collection of materials, e.g. printed material and videos

Attendance at workshops, meetings and forums

Questionnaires and other basic survey instruments

Strategies to promote informed debate will involve:

Employing a range of communication styles, modes and media

Employing any of the consultation techniques identified in the Range Statement

Employing networking strategies

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