Elements and Performance Criteria
- Research and consult with others to develop policies
- Evaluate existing organisation, government and other policies relevant to issue to determine their currency and relevance for organisation and its clients
- Undertake appropriate research and consultation to contribute to policy development and document in accordance with organisation policies and procedures
- Consult relevant stakeholders throughout policy development process to ensure relevance and acceptance of the product
- Provide appropriate mechanisms to facilitate open constructive discussion about policy issues and their possible resolution
- Develop policies that reflect the culture, values and objectives of the organisation
- Ensure policies include implications for resourcing implementation and review mechanisms
- Test draft policies
- Develop an appropriate consultation plan and implement to test and review draft policies
- Discuss policy implementation issues, including monitoring and evaluation processes, with relevant personnel and modify policy as appropriate
- Notify those affected by changes to policies in time to take remedial action
- Develop policy materials
- Implement and review policies
- Develop and follow policy implementation plan maximise impact of new and revised policies
- Develop and utilise strategies to ensure wide dissemination of policy information
- Develop and implement evaluation plan to ensure ongoing review of policies and maximise input from clients and stakeholders
- Review policies in accordance with organisation policies and procedures
- Promote policies relevant to the organisation's operation to key clients and stakeholders in an appropriate manner utilising a range of strategies
- Utilise feedback received during marketing and promotion to review policies