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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Elements define the essential outcomes.
2. Support client induction and integration
   • Establish processes for resolving issues between workers, client and other residents
   • Explain to clients expectations of them while in facility
   • Ensure clear explanation of the rules, expectations and consequences of personal and communal behaviour in facility to client
3. Protect the safety and welfare of clients
   • Evaluate options for maintaining the client’s safety and take action in accordance with statutory and/or organisation requirements
   • Establish authority of person admitting the young person
   • Respond to incidents so as to safeguard the young person’s safety
   • Maintain a healthy and safe environment to minimise potential for harm
   • Plan supervision to minimise potential for harm
   • Supervise workers to promote young person’s rights
   • Ensure all legislative requirements are met by self and those supervised
4. Promote positive behaviour
   • Communicate positive and realistic expectations of young person’s behaviour
   • Regularly identify examples of positive behaviour and reinforce them with the young person to encourage cooperation
5. Encourage participation in programs
   • Assess specific needs of young person and match to existing programs
   • Employ appropriate communication techniques to engage young person to address specific needs
   • Encourage and support young person to participate in all programs, especially those addressing offending behaviour
   • Ensure a thorough knowledge of existing programs including their content, purpose and access protocols
   • Provide relevant information to client as appropriate