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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Communicate about the child
  2. Communicate about the child's family circumstances
  3. Promote appropriate care practices
  4. Promote understanding of the child and family circumstances
  5. Follow up issues
  6. Provide support to workers
  7. Communicate with workers in ways that are relevant to them

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Policies and procedures of the service

Philosophy of the service in sufficient detail to understand and promote practices and policies of the service

Organisation standards policies and procedures

Essential skills

It is critical that the candidate demonstrate the ability to

Lead workers by discussing the needs of particular children developing strategies for addressing those needs and providing support as appropriate

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Use communication skills such as

listening

conveying information clearly

discussing an issue from a variety of viewpoints

negotiating an agreement

Demonstrate application of skills in

assertiveness

analysing information

time management

prioritising tasks

cross cultural communication

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit must be assessed on the job under the normal workplace conditions for a range of age groups a range of conditions over a number of assessment situations

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment of this unit involve access to a range of opportunities defined in the Range of Variables including

a childcare workplace

childrens services resources and equipment

the local environment

Method of assessment

In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment the remainder should be assessed through realistic simulations projects previous relevant experience or oral questioning on What if scenarios

Assessment of this unit of competence will usually include observation of processes and procedures oral andor written questioning on Essential knowledge and skills and consideration of required attitudes

Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Information about a child may be gathered by:

Contacting other services

Collating records and reports with parent's written permission

Consulting parents

Concerns of the workermay include:

Extra time involved

Impact on other children in the service

Whether the worker is capable of dealing with situations that may arise

Provide informationto promote appropriate care practices may be provided by:

Conversation

Newsletters

Audiovisual e.g. Video

Notice boards

Books

Resource books/folders

Demonstration and example

Training

Issues that may require follow up are:

Bi lingual support

Use of home language