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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Elements define the essential outcomes
  2. Contribute to the integrity and effective governance of a social housing organisation
  3. Manage risk effectively
  4. Manage staffing issues to address organisation performance
  5. Manage financial viability issues
  6. Develop, document and implement tenancy management strategies
  7. Oversee management and maintenance of housing stock
  8. Develop continuous improvement processes