Elements and Performance Criteria
- Elements define the essential outcomes
- Review and develop volunteer program policies and systems
- Research volunteering trends impacting volunteer involvement
- Develop strategies for the inclusion of volunteering into key organisation policies and strategies
- Develop strategies for the implementation and review of volunteer programs systems and processes in line with current national volunteering standards and/or organisation requirements
- Develop a volunteer workforce plan
- Review volunteer positions and measure their contribution to the organisation and service provision
- Identify and develop potential growth areas of volunteer involvement opportunities
- Develop a demographic profile of the volunteer workforce
- Analyse and respond to volunteer motivation and satisfaction
- Implement a volunteer training needs analysis to identify training opportunities
- Develop strategies to enhance the volunteer workforce
- Apply findings regarding volunteer motivation and satisfaction to volunteer retention strategies
- Implement appropriate strategies to recognise and/or reward volunteers
- Identify volunteer recruitment opportunities
- Develop training opportunities for volunteers
- Develop and implement additional volunteer retention strategies
- Implement opportunities for volunteer management team development