This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Legal and organisation policies relating to advocacy monitoring and dealing with abuse

Principles of empowerment and enabling processes in advocacy

Methods of short term counselling strategies

Different forms of abuse and their indicators and response processes

A broad range of specialist and generic services and agencies

Family support and mediation

Organisations policies guidelines procedures

The specific needs of identified target groups

Youth specific consultation and engagement principles for seeking feedback on service provision

Reflective and evaluative processes in youth work practice

Strengthsbased approaches

Human rights declarations and convention on the rights of child

Essential skills

It is critical that the candidate demonstrate the ability to

Develop and implement procedures relating to services offered by workers organisation including support facilities particular types of support and information and referral advice

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Demonstrate application of skills in

interpersonal communication with young people specifically skills such as listening observation leading discussions questioning clarifying

short term counselling negotiation mediation

case management formulating aims and objectives implementation and evaluation methodologies strategic planning with a team of professionals inside and outside the organisation

organisation and individual youth rights advocacy

youth participation strategies

program development

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit should be assessed in the workplace or through direct work practice

Demonstration of competency relating to the development and implementation of procedures should include

at least four types of support support facilities and types of support listed in the range statement

at least three types of information andor referral advice listed in the range statement

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resource requirements for assessment of this unit include access to a workplace or accurately simulated environment for assessment

Method of assessment

In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment the remainder should be assessed through realistic simulations projects previous relevant experience or oral questioning on What if scenarios

Assessment of this unit of competence will usually include observation of processes and procedures oral andor written questioning on Essential knowledge and skills and consideration of required attitudes

Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons

Support facilities will include:

Support to be provided by worker to the young person/s may be:

Information and referral advice may include:

Relevant legislation will include: