Required skills

Required skills for this unit are

application of contract terms and conditions

application of quality processes

communication skills to

communicate request and requirements

communicate with the client and regulatory authorities

enable clear and direct communication using questioning to identify and confirm requirements share information listen and understand

facilitate onsite meetings and dispute resolution

read and interpret

quality control procedures

regulatory and organisational requirements

other relevant workplace documentation

use language and concepts appropriate to cultural differences

use and interpret nonverbal communication

written skills to

complete site reports

develop and maintain site records

interpersonal skills relevant to the supervision and monitoring of work processes

numeracy skills to apply calculations

Required knowledge

Required knowledge for this unit is

building and construction industry contract payment system and obligations

building and construction industry standards

certification requirements arising from work performed under regulations or local authority requirements

contract variation procedures and associated documentation requirements

contracts employed in the building and construction industry

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

This unit of competency could be assessed by the supervision of administration processes relating to a residential or commercial construction project including the administration of payments supervision of onsite communications compliance with quality control and record keeping processes

This unit of competency can be assessed in the workplace or a close simulation of the workplace environment provided that simulated or projectbased assessment techniques fully replicate construction workplace conditions materials activities responsibilities and procedures

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the ability to

administer claims variations and drawings for work done and materials supplied in accordance with relevant regulatory and organisational requirements

establish functional onsite communication systems that include the systematic gathering of information on site events

implement a site safety policy

maintain and monitor onsite quality processes

assess work against construction quality standards and ensure that rework is carried out

administer onsite project completion procedures and inform client as required

Context of and specific resources for assessment

This competency is to be assessed using standard and authorised work practices safety requirements and environmental constraints

Assessment of essential underpinning knowledge will usually be conducted in an offsite context

Assessment is to comply with relevant regulatory or Australian standards requirements

Resource implications for assessment include

documentation that should normally be available in either a building or construction office

relevant codes standards and regulations

office equipment including calculators photocopiers and telephone systems

computers with appropriate software to view D CAD drawings run costing programs and print copies

technical reference library with current publications on measurement design building construction and manufacturers product literature

suitable work area appropriate to the construction process

Reasonable adjustments for people with disabilities must be made to assessment processes where required This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Method of assessment

Assessment methods must

satisfy the endorsed Assessment Guidelines of the Construction Plumbing and Services Training Package

include direct observation of tasks in real or simulated work conditions with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments

Validity and sufficiency of evidence requires that

competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision on competency only taken at the point when the assessor has complete confidence in the persons demonstrated ability and applied knowledge

all assessment that is part of a structured learning experience must include a combination of direct indirect and supplementary evidence

Assessment processes and techniques should as far as is practical take into account the language literacy and numeracy capacity of the candidate in relation to the competency being assessed

Supplementary evidence of competency may be obtained from relevant authenticated documentation from third parties such as existing supervisors team leaders or specialist training staff

Regulatory and organisational requirements include:

On-site communication includes:

Quality control procedure includes:

Project administration processes include: