Elements and Performance Criteria
- Manage the determination of subcontractor requirements.
- Subcontractor resource requirements are assessed on the basis of expected operations and reference to the business plan.
- Subcontractor requirements are managed, prioritised and documented on the basis of expected work sequence and volume.
- Task analyses are conducted and managed and competences are identified from the nature of the work to be done and organisational structure.
- Type and number of subcontractors are determined and a formal subcontractor structure is developed for the project.
- Industrial legislation and contract legal matters that impact on operations are researched to clarify workplace obligations and subcontractor rights.
- Manage the review of subcontractor performance.
- Existing subcontractor areas of expertise are identified or reviewed to build an operational profile for each subcontractor.
- Information is gathered and examined on previous performance of existing subcontractors, their work profiles and history.
- Reviewing subcontractor performance for the purpose of identifying strengths and weaknesses is undertaken.
- Management plan is developed for each subcontractor to enhance their ability to meet contractual obligations.
- Establish terms and conditions for subcontractor engagement.
- Manage the selection and engagement of subcontractors.
- Subcontractor engagement strategies and processes are developed and facilitated to meet organisational timelines and contract dates.
- Processes for selection and engagement of subcontractors are managed to ensure that equal opportunity principles apply to all applicants.
- Subcontractor short-listing and qualification checking are managed to enable the selection and engagement of the most appropriate subcontractor.
- Successful and unsuccessful tenderers are notified about the outcomes of the selection process.
- Processes for commencement, induction and any required pre-engagement training are managed and implemented.
- Evaluate subcontractor performance and compliance with contract requirements.
- Systems that evaluate subcontractor performance and compliance with contract requirements are developed and managed.
- Gathering of strategic information about subcontractor performance is managed under terms of confidentiality and security but within known collection parameters.
- Performance review outcomes are discussed with subcontractors on a confidential and equitable basis.
- Feedback and appeal systems are introduced and managed to ensure that subcontractors have the opportunity to challenge review outcomes.
- Remedial or disciplinary action is undertaken against the subcontractor in accordance with organisational policy and operational guidelines where appropriate.