Required skills

communication skills to

enable clear and direct communication using questioning to identify and confirm requirements share information listen and understand

communicate with clients

provide information and training to staff

use and interpret nonverbal communication

use language and concepts appropriate to cultural differences

written skills to maintain records

initiative and enterprise skills to conceptualise and envisage unique solutions to complex problems and situations

facilitation skills to implement new and modified contract management systems

literacy skills to

interpret strategic and often ambiguous information to ensure logical and practical decisions

read and interpret legislation contracts and other relevant documentation

management skills to delegate tasks within specific functional guidelines and direct the activities of personnel involved in the contracts management process

supervisory skills to monitor and oversee the performance of the contract management systems and individuals involved in the process

technology skills to facilitate use of the organisations software and office equipment

Required knowledge

appropriate sector of the building and construction industry and the nature of the contracts upon which its activities are based

factors to be considered in assessing the risk inherent in different types of building and construction projects

financial and business administration principles commensurate with organisational needs

human resource practices and the industrys industrial relations climate and practices

legislative regulatory and administrative obligations incumbent on a building and construction contractor for licensing WHS welfare workers compensation noise abatement working hours taxation insurance fair trading and care of the environment

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

This unit of competency could be assessed by the development and implementation of policies practices and administrative measures which ensure an organisation meets its legal obligations in a timely manner

This unit of competency can be assessed in the workplace or a close simulation of the workplace environment provided that simulated or projectbased assessment techniques fully replicate construction workplace conditions materials activities responsibilities and procedures

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the ability to

ensure contractor licensing requirements are met

develop and maintain relationships with appropriate legal advisors and obtain advice and clarification as required

establish and maintain suitable communication mechanisms between the organisation and its clients

develop and manage administrative systems to facilitate compliance with legislation

develop and manage appropriate recordkeeping procedures and storage of legal documentation

ensure relevant personnel are informed trained and updated regarding legal requirements and consequences of noncompliance

manage organisational activities and systems to ensure ongoing legal compliance

Context of and specific resources for assessment

This competency is to be assessed using standard and authorised work practices safety requirements and environmental constraints

Assessment of essential underpinning knowledge will usually be conducted in an offsite context

Assessment is to comply with relevant regulatory or Australian standards requirements

Resource implications for assessment include

documentation normally available in either a building or construction office

relevant codes standards and regulations

office equipment including calculators photocopiers and telephone systems

computers with appropriate software

a technical reference library with current publications on measurement design building construction and manufacturers product literature

copies of appropriate awards and workplace agreements

a suitable work area appropriate to the construction process

Reasonable adjustments for people with disabilities must be made to assessment processes where required This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Method of assessment

Assessment methods must

satisfy the endorsed Assessment Guidelines of the Construction Plumbing and Services Training Package

include direct observation of tasks in real or simulated work conditions with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments

Validity and sufficiency of evidence requires that

competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision on competency only taken at the point when the assessor has complete confidence in the persons demonstrated ability and applied knowledge

all assessment that is part of a structured learning experience must include a combination of direct indirect and supplementary evidence

Assessment processes and techniques should as far as is practical take into account the language literacy and numeracy capacity of the candidate in relation to the competency being assessed

Supplementary evidence of competency may be obtained from relevant authenticated documentation from third parties such as existing supervisors team leaders or specialist training staff

Laws relating to establishing and licensing of a building contractor include state laws such as:

Regulations include:

Legal obligations with regard to insurance and taxation include: