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Elements and Performance Criteria

  1. Apply disability awareness when dealing with client.
  2. Apply disability awareness when assessing environmental and service issues.
  3. Apply disability awareness when determining required actions.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Disabilities to be considered must include:

physical:

ambulant and non-ambulant

disfigurement

sensory:

vision

hearing

neurological

intellectual

learning

presence in the body of disease-causing organisms.

Legislative requirements must include at least two of the following, as relevant to the access situation:

Australian standards relating to access situations

DDA

DDA Education Standards

DDA Premises Standards

DDA Transport Standards

National Construction Code

state and territory anti-discrimination and building legislation.

Assessment must include:

applying disability awareness

reviewing disability definitions and information from different sources as required, and incorporating them into practice.

Benefit must include:

overcoming access barriers; can be conceptualised in a framework such as the Enabler Model

removing access barriers

financial and social contribution of people with disabilities gaining or improving access.

Performance Evidence

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also:

assess one environment and one service for:

barriers affecting any of the impairments that people with disabilities might have

the impact that each barrier has on the full range of disabilities

the limitations that each disability places on the individual’s ability to access the situation

develop practical and effective access solutions to the full range of environmental and service barriers identified in the above situations for people with disabilities

recommend to clients, and discuss, access solutions for above situations that:

enhance accessibility for people with disabilities

overcome areas of access non-compliance

suggest modifications that provide agreed access solutions.

In assessing the above access situations, the person must:

apply knowledge of current codes, standards, legislative requirements, regulations, practices and industry updates relating to disability access

communicate with clients and other professionals

apply organisational policies and procedures, including quality assurance requirements.

use research skills to source information that assists in identifying barriers and developing potential solutions to the provision of adequate access.

Knowledge Evidence

A person demonstrating competency in this unit must demonstrate knowledge of:

definitions of disability and disability discrimination in commonwealth, state and territory anti-discrimination legislation and regulations

access requirements detailed in:

Disability Discrimination Act (DDA) Premises Standards

commonwealth, state and territory anti-discrimination legislation and regulations

Australian standards relating to access

disability awareness to inform assessment of access situation, including:

range of disabilities to be considered when conducting assessment

disability-specific physical barriers to access

disability-specific minimum requirements for enhancing accessibility

key requirements of privacy legislation, and industry codes of practice and ethics relating to assessments of access situations

limitations of work role, responsibility and professional abilities with regard to above access assessments, and sources of advice and assistance specific to the access situation

organisational requirements and procedures relating to assessing access situations, including:

client service standards

client privacy and confidentiality requirements

processes for researching and recording assessment data and administering records

procedures for identifying and suggesting required modifications

quality assurance requirements.