1. Respond to client inquiry.
   • The client requesting the assessment of construction plans is identified and their authority to act is established in accordance with organisational requirements.
   • Client needs are discussed and confirmed using effective interpersonal skills and communication techniques in accordance with organisational requirements.
   • Personal competence and organisational capability to respond to client needs are determined and assessed.
   • Authority to proceed is negotiated with the client and documented in accordance with organisational requirements.
2. Establish client relationship.
   • Contractual arrangements are negotiated, confirmed, documented and stored in accordance with client, organisational and legislative requirements.
   • A client brief providing the required level of detail is requested and obtained in accordance with organisational requirements.
   • Site access arrangements are negotiated and relevant contact person is identified in accordance with client, organisational and legislative requirements.
   • Copies of all relevant construction plans and associated documentation are obtained.
3. Assess construction plans.
   • A record of all documentation received is maintained in accordance with organisational requirements.
   • All documentation is assessed against the access requirements of the relevant legislation.
   • The extent of access compliance with building legislation is determined and recorded.
   • Appropriate strategies for overcoming aspects of access non-compliance are developed and documented.
4. Prepare construction plan assessment report.
   • A report is prepared for the client in accordance with contractual arrangements and organisational requirements.
   • The draft construction plan assessment report is reviewed with appropriate persons in accordance with organisational requirements.
   • Feedback received from the review process is incorporated and the construction plan assessment report is completed.
5. Distribute and store the construction plan assessment report.
   • Documentation relating to the construction plan assessment report is prepared in accordance with organisational requirements.
   • Documentation of the construction plan assessment report is forwarded to the client in accordance with contractual arrangements.
   • A copy of the construction plan assessment report and associated documentation are recorded and retained for future reference in accordance with organisational and legislative requirements.

This section describes the essential skills and knowledge and their level required for this unit

Required knowledge and understanding include

commonwealth state and territory antidiscrimination legislation and regulations

disability awareness

efficient and effective customer service

industry codes of practice and ethics

limitations of work role responsibility and professional abilities

organisational and professional procedures and business standards

privacy legislation and confidentiality requirements

processes for recording data and administering records

relevant commonwealth state and territory building legislation local government regulations and Australian standards

report writing

research methods

Required skills and attributes include

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this Training Package

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.