Elements and Performance Criteria
- Respond to client inquiry regarding streetscape access audit.
- Client requesting access audit of streetscape is identified and their authority to act is established according to organisational requirements.
- Client requirements are discussed, clarified and confirmed according to organisational requirements.
- Own competence and organisational capability to respond to client needs are determined and assessed.
- Client brief for audit and authority to proceed are negotiated with client and documented according to organisational requirements.
- Contractual arrangements for audit are negotiated, confirmed, documented and stored according to client, organisational and legislative requirements.
- Prepare for access audit.
- Copies of documentation required for audit are obtained.
- Streetscape access arrangements are negotiated and contact person is identified according to client and organisational requirements.
- Access audit checklist suited to scale of task and site is prepared.
- Required audit personnel are sourced and briefed.
- Required tools and equipment are identified, sourced and checked for serviceability in line with manufacturer specifications.
- Conduct access audit.
- Streetscape is accessed according to agreed access arrangements and following work health and safety (WHS) procedures.
- Extent to which streetscape complies with requirements for access for people with disabilities is determined using access audit checklist criteria.
- Aspects of streetscape that do not meet minimum requirements of audit checklist or comply with access requirements of legislation are determined.
- Strategies that address areas of access non-compliance are developed, including strategies for alternative means of providing full access for users.
- Finalise access audit report.
- Draft access audit report for client that satisfies contractual arrangements is prepared according to organisational requirements.
- Feedback on draft report is sought and incorporated according to organisational requirements, and report is completed.
- Access audit report and associated documentation are forwarded to client according to organisational requirements and contractual arrangements.
- Audit report follow-up with client is provided as required and according to organisational requirements and contractual arrangements.
- Copy of access audit report and associated documentation is retained according to organisational and legislative requirements.